Lead Talent Partner

Our Concessions HR team is looking for a Lead Talent Partner to lead their team to hiring success.   

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

In this role you will be responsible for developing strong relationships with all concession brands, acting as strategic and trusted leader. You will be responsible for building strong relationships with all Own Bought areas of Harrods that use a concession model, alongside the HR function.

As the Concessions Lead Talent Partner you will be responsible for overseeing talent acquisition, development and retention strategies to ensure the concession partners are attracting and retaining top tier talent. This role requires a strategic thinker with a proven track record in talent attraction, recruitment, retention and onboarding, with exceptional leadership abilities and strong interpersonal skills.

You will oversee the pre-hire team and be responsible for ensuring they are assessing and selecting the best concession talent for Harrods. You will manage and assess recruitment agencies and agency colleague suitability and will lead the concession partnerships assessment and onboarding processes for all concession and agency colleagues. Additionally, you will ensure all new hires are brought into the business and inducted in a timely manner in line with the teams SLA’s.

About You

You will be an experienced people manager, with plentiful recruitment management experience, having worked in a retail and/or hospitality environment with very high volume. You will have worked in a recruitment agency and in-house, have worked to SLAs and KPIs, and balanced scorecards. 

You will also –

• Be an excellent communicator, able to challenge and influence senior stakeholders
• Have excellent attention to detail
• Possess cultural sensitivity and a high level of personal integrity
• Be able to multi-task and delegate actions
• Show knowledge, care and diligence of GDPR. 

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods