PMO Manager-Fixed Term

We have an exciting opportunity for an experienced and visionary Head of Enterprise Portfolio Management Office (EPMO) to lead the operational running of our established IT PMO and extend its practices, frameworks, and processes across our business. This role is pivotal in forming a full-fledged EPMO that adheres to recognized methodologies and standards.

This is a 12-month fixed term contract.

About The Role

The EPMO Manager will not only act as maternity cover for our IT PMO Manager but also

replicate established PMO practice, frameworks and processes to departments across Harrods as we look to establish Hub PMOs and ultimately an Enterprise PMO.

This is a highly visible role and will require you to regularly engage with our IT Leadership Team as well as Directors, Head of and senior managers from other departments.

This role includes coaching, mentoring, training and leading the change across the business through both technical and business change. The role will line manage our IT PMO Analyst and our EMPO Analyst - and support with advice and guidance across to areas of the business where this is not yet established.

We see this as an exciting and unique role which will position you in the heart of the action in a business unlike any other.

You will;

· Oversee the day-to-day operations of the established IT PMO, ensuring projects are delivered on time, within scope, and within budget.

· Develop and implement a tailored EPMO framework and processes for other departments, aligning with organizational goals and strategies.

· Lead the establishment of an Enterprise Portfolio Management Office

· Implement robust portfolio management practices, including risk management, financial oversight, and performance tracking.

· Engage with key stakeholders to ensure alignment and integration of portfolio management processes across the organization.

· Drive change management initiatives to support the successful adoption of EPMO practices.

· Monitor and report on the performance of the EPMO, providing insights and recommendations for improvement.

· Produce and maintain a dashboard of leading strategic metrics & KPIs

About You

The ideal candidate will be an experience Enterprise PMO professional with a strong customer services focus when dealing with both internal and external parties. It is important that the successful candidate has a project management qualification or P30 as well previous experience in Portfolio delivery. We are looking for someone who is confident in working and partnering at all levels to ensure decisions are escalated to the relevant parties and considerations are made when there are changes in the project lifecycle.

You will also have the following;

· Previous experience of EPMO Set Up and Maturity

· University Level qualification. e.g. undergraduate and/or postgraduate degree in a related field e.g. business, economics, computer science

· Strong written and verbal communication skills

· Ability to perform duties effectively with minimum supervision

· Excellent time management skills and the ability to prioritise and balance multiple tasks or project

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrod