POS Product Owner
- Part Time
- Hammersmith
- IT
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
We are looking for a POS Product Owner to join our IT team at Harrods. You will support and deliver change to the systems that enable essential trading operations in the UK, focussed on EPOS and Scales.
About The Role
As the POS Product Owner you will be an active member of the Retail Systems Delivery team delivering change and support to the systems that we manage. From fixing production issues not only through their immediate resolution but also understanding and resolving root causes, through interaction with internal teams and 3rd party partners (Principally Enactor and Bizerba) to project testing and delivery
The role will involve on-call which will done on rotation over the weekend and overnight.
You will also;
- Ensure adoption of governance practises across all areas.
- Contribute to process improvements to obtain efficiencies.
- Liaise with third party vendors to deliver solutions and resolve application issues.
- Reduce system defects by analysing issues and providing appropriate fixes.
- Maintain positive customer relations and successfully resolve customer complaints and issues.
About You
The successful candidate will have exposure to critical business systems and will take pride in understanding and supporting them. Self-motivation and time management are essential skills and our new team member can look forward to having real input into the systems and processes that push Harrods forwards.
You will need to have the following;
- Experience with working on EPOS systems and related technologies, preferably Enactor or Retail J.
- Experience of working with Windows based systems and implementing change to these systems.
- Experience of working with databases (SQL, Derby) preferable.
- Experience of working within standard IT controls (ITIL & Prince) desirable
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We are looking for a People Analytics Analyst (MI) to join our Workday team here at Harrods. The role will also work closely with our HR Operations and HRIS Teams to deliver key projects and ensure st
Reference
VAC- 46765
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We are looking for a Network Support Engineer who will be joining the Harrods team. You will be providing technical support for Harrod’s Networks.This role will be 5 days a week, Monday to Friday at o
Reference
VAC- 48166
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We are looking for a Data Networks Analyst to join our IT team here at Harrods. You will provide technical support for Harrod’s Data Network across LAN, WAN, Wireless, Security and SDA environmentsAbo
Reference
VAC- 46947
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We are looking for a SAP Analyst to join our IT team here at Harrods. You will be responsible for providing support services to the Harrods business for SAP application users.On-call rotation and occa
Reference
VAC- 47663
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanRead our insights

Teaser
GeneralContent Type
NewsPublish date
09/02/2025
Summary
As part of Harrods commitment to neutralising transport emissions across scopes 1, 2, and 3, we are taking decisive steps to eliminate the use of carbon-intensive fuels in our distribution

Content Type
Career StoriesPublish date
08/15/2025
Summary
As South Asian Heritage Month draws to a close, we’re shining a light on Tammy, Vice-Chair of the Racial Equality and Diversity (R.E.A.D) Network at Harrods. She shares her story of growin

Teaser
GeneralContent Type
NewsPublish date
08/15/2025
Summary
We're proud to share our latest Environmental, Social and Governance (ESG) Report, outlining the Harrods Path to a Sustainable Future. Covering the financial year from February 2024 to Jan

Teaser
GeneralContent Type
EventsPublish date
08/14/2025
Summary
“It all began with a simple belief: the future of our industry depends on the young talent we nurture today. This is more than a Young Chef competition. It’s a stage where creativity, disc

Teaser
GeneralContent Type
NewsPublish date
08/11/2025
Summary
Recently, some of our Harrods Belonging network chairs and members spent the day at WEST Youth Zone in Hammersmith and Fulham, one of our charity partners who provides a purpose-built safe

Content Type
EventsPublish date
08/04/2025
Summary
Last week, our Racial Equality and Diversity (R.E.A.D) network hosted Chai & Chat in honour of South Asian Heritage Month. Centered around the theme Roots to Routes, the session sparked me

Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
07/25/2025
Summary
At Harrods, every product that graces our shelves tells a story, and behind those stories are passionate professionals making it all happen. One such person is Chloe, a Buying Assistant in F

Teaser
In StoreContent Type
Career StoriesPublish date
07/25/2025
Summary
When you think of retail manager jobs, you might picture the usual mix of team targets, shift planning, and stock management. But step inside Harrods, and you’ll find something entirely different

Teaser
Distribution & WarehouseContent Type
Career StoriesPublish date
07/25/2025
Summary
A job in Distribution and Warehouse might not be the first thing that comes to mind when you think of Harrods, but behind every unforgettable shopping experience, there’s a dedicated team working h

Content Type
EventsPublish date
07/17/2025
Summary
H beauty and our LGBTQIA+ Network proudly stood together at Bristol Pride 2025, celebrating inclusivity, self-expression and community. #TogetherHarrods

Teaser
GeneralContent Type
EventsPublish date
07/14/2025
Summary
“Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarka

Teaser
GeneralContent Type
Career StoriesPublish date
07/11/2025
Summary
This week, we celebrated our annual Long Service Awards, a tribute to the incredible colleagues who’ve shaped Harrods not just through the years they’ve dedicated, but through the lasting
Recently viewed jobs