Product Catalogue Creation Manager- Fixed term Contract

We are looking for a Product Catalogue Creation Manager to join our IT team here at Harrods.

This is a fixed term position

About The Role

As the Product Catalogue Creation Manager you will be responsible for managing and developing a high performing team who are in  turn responsible for the acquisition and creation of all new product data into the Harrods Catalogue.

You will also;

• Reactively manage workload and resourcing of Product Catalogue Creation Administrators daily and intraday, to allocate and prioritise activities and deliverables to drive and exceed the SLA.
• Prepare and distribute weekly reporting to stakeholders on team performance, and other ad hoc reporting as  required. Reporting to include insight and drive action to effectively manage stakeholder expectations and the  team’s ability to meet and exceed KPIs
• Responsible for completing the annual and bi-annual People Performance Review and reviews of PDPs through 121s ensuring that direct reports are on track to meet their objectives
• Build strong relationships with the Buying and Merchandising team, promoting the need and benefits for complete and accurate data

About You

The ideal candidate will have a continuous improvement mindset and through  developing a deep understanding of our data, will lead the way in  delivering efficiencies with both internal and external stakeholders. It is important that you have previous experience in both E effective queue/workflow management and volume attributed resourcing and managing a team of individual contributors, driving productivity, quality metrics and engagement

You will also have the following;

• Experience building relationships with Suppliers/Brands and other  3rd party stakeholders, with proven ability to influence others, driving  efficiencies and change to support continuous improvements
• A demonstrable influencer, ability to drive impact and implement change without direct lines of authority
• Clear communication both written and verbal
• Experience with SAP Retail preferred, particularly Materials  Management and experience with Data Syndication platforms  valuable
• Collaborative and an effective relationship builder, across both
  different functions and levels of the organisation
• A demonstrable influencer, ability to drive impact and implement change without direct lines of authority

About Us

Harrods is one of the world’s leading luxury department stores, and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers, and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career through the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including work at our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.