Retail Marketing Manager

The Retail Marketing Manager, within the Marketing Team is responsible for leveraging the retail and selling tools to design compelling selling and value proposition mechanics to unlock commercial objectives.

About The Role

You will be responsible for developing shopper insights, engagement and analytics to feedback and develop while also developing a strong working relationship with Retail Director to develop Sales Assistant’s educational programs to learn about cross divisional products. Work with the Group Trade Marketing Manager to understand the yearly and monthly objectives in line with our wider Customer Strategy to implement a retail marketing plan. You will also utilize in-store touch points to drive conversion & cross-selling in order to maximise Average Transaction Value, number of divisions shopped and number of items purchased. You will also be working in partnership with the Content, Creative, Loyalty, Marketing Team, Retail and wider  Brand Experience Division Teams.

About You

The successful candidate will have previous experience working within a large luxury retail business and Retail Marketing. You would have previously worked towards KPIs and have the ability to maintain relationships and build new contacts. While also previously have had experience in Trade Marketing and activation experience. You will have strong analytical skills and be responsible for using data and insight to develop and own retail marketing plans to ensure business goals are met. The role requires impeccable time management, communication and organisational skills to ensure that all work is completed in timely manner and in line with agreed objectives from the Marketing Plan.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods