Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
Harrods are looking for our next Security Officers to join our in-house Harrods Security team.
About you
The majority of your role will be customer facing so having that approachable and helpful manner will help you excel in your day to day. However, when the time comes you will remain calm under pressure and react quickly in challenging situations, as no two days at Harrods are the same, you will need to be highly adaptable.
You will write reports, document investigations, and keep your personal notebook up-to-date. With this in mind, we are looking for candidates who have strong overall communication skills.
What is important?
Whilst our security team has safety as their top priority, providing a warm and approachable face for customers is also key as our Security Officers are often the first and last touch points of our customer experience. Committed to exceptional customer service, you will leap at the chance to go the extra mile for a customer.
What to expect
Your day will consist of conducting patrols and dealing with asset protection, first aid response and emergency situations. Our fully trained SIA licensed security officers have a passion to help and a duty to protect our customers and employees alike.
To be successful, you will also hold a valid SIA Door Supervisor licence and may have either a Security or Customer Service background.
Your work week will consist of four shifts made up of day or night shifts. At times, this role can be physically demanding and a high level of fitness is essential on application.
Our promise to you
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.