Sophia Osman
and I manage this role.
Associate Talent Acquisition Partner
Business Intelligence Analyst
- Full Time
- Hammersmith
- IT
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
The Business Intelligence Analyst will report to the Business Intelligence Manager, within the wider Data & Analytics function. The role will get involved in all aspects of developing and maintaining a modern and flexible data visualisation layer and reporting solutions.
While based in Hammersmith, the role may require occasional visits to the Knightsbridge location and some travel to other Harrods office locations e.g. Thatcham.
The role will also provide some out of hours support on a rota basis.
About Us
Harrods’ IT department is comprised of a broad and tailored offering to support our luxury store in Knightsbridge and our Harrods.com website, as well as our wider Retail, Sales, Buying, Distribution, Fulfilment and Corporate functions. Our IT offering is supported by a mix of in-house technology and 3rd party partnerships, our success if defined by our integrated and united approach to a full IT operation.
Our Data Analytics team play an integral role to the innovation of our business and work closely with the business to understand analytic requirements, translating the business needs into technical solutions and designing those solutions.
About You
The right person will have strong analytical and problem-solving skills, with the ability to perform duties effectively under minimum supervision. We are looking for a commercial and bold thinker with a strong work ethic. You will need strong communication skills as you will work closely not just with the Business Intelligence team, but also the wider Data Analytics team.
You will have prior experience of using SAC technology, SAP Analytics Cloud, Business Objects and Analysis for office. Experience of using other Analytics Tools, such as Power BI, Tableau, ClickView would be useful, and so will any experience of using R. Experience of working with HANA sources, specially BW4HANA would be advantageous, along with any experience of building BW Query for reporting.
Please note that whilst the role would be based in Hammersmith, the role may require occasional visits to the Knightsbridge location and some travel to other Harrods office locations, including Thatcham. Working from home will be an option and supported in line with future company policies.
Our Promise to You
You will have the scope and project diversity to shape the way we work. Business Intelligence is a dynamic, collaborative environment that spans multiple projects and it is still maturing as a function. As such, you will have the freedom to define how we complete our business analysis, unfettered by set traditions or siloes. Make a lasting impact and you will never be short of opportunities to grow as we do.
More immediately, you will benefit from an excellent package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or Instagram.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We’re looking for a talented SAP CX Operations Analyst to become a key part of our growing SAP CX team at Harrods. In this role, you’ll be at the heart of our customerfocused technology landscape — pr
Reference
VAC- 52092
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
Harrods’ IT comprises a broad and tailored offering to support our luxury store in Knightsbridge, London and our Harrods.com website, as well as our wider Retail, Sales, Buying, Distribution, Fulfilme
Reference
VAC- 51875
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdRead our insights
Teaser
Food HallsContent Type
Career StoriesPublish date
03/31/2026
Summary
Our Food Halls are shaped by the people working tirelessly inside them. From the first interaction at the counter to the work happening behind the scenes, it’s the expertise and attention to detail
Teaser
Private ShoppingContent Type
Career StoriesPublish date
03/31/2026
Summary
Behind every memorable moment in Private Shopping at Harrods is a team of people who genuinely care about what they do. From building lasting relationships to anticipating what a client might need
Content Type
Career StoriesPublish date
03/11/2026
Summary
Meet Zarqa. 13 years ago, Zarqa joined Harrods as a temporary colleague. Today, she leads a team of nine and shares a powerful story about her journey, growth, and experience at Harrods.
Content Type
Career StoriesPublish date
03/11/2026
Summary
This International Women’s Day, we’re proud to spotlight a few of the extraordinary women who help make Harrods what it is, and to celebrate the many more who inspire us daily with their e
Teaser
H beautyContent Type
Career StoriesPublish date
03/09/2026
Summary
The beauty industry is constantly evolving and so are we. As Harrods grows, our retail offering is entering a new chapter, one shaped by energy and expertise. At the heart of that evolution is H be
Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
03/09/2026
Summary
Step behind the scenes of our iconic Knightsbridge store and you’ll find talented culinary pros cooking up a strom in our bustling kitchens. Among the chefs and hospitality colleagues fuelling our
Teaser
In StoreContent Type
Career StoriesPublish date
03/09/2026
Summary
A career as a Retail Manager at Harrods is about leading with pride and purpose. Retail Managers play a central role in shaping how colleagues and customers experience our iconic stores, creating w
Teaser
Learning & DevelopmentContent Type
Career StoriesPublish date
02/11/2026
Summary
With 82% of in-store purchase decisions made on the shop floor, the role of a Sales Associate is hugely influential. At Harrods, sales is about creating experiences that stay with customers long af
Teaser
Head OfficeContent Type
Career StoriesPublish date
02/11/2026
Summary
Behind every smooth online journey at Harrods is a group of people thinking carefully about how customers browse, discover and shop. From the way products are presented, to how customers find us th
Teaser
In StoreContent Type
Career StoriesPublish date
02/11/2026
Summary
A career in security at Harrods is about taking pride in doing things to the Harrods standard. Security Officers play a vital role in shaping how colleagues and customers experience the iconic Knig
Teaser
GeneralContent Type
Career StoriesPublish date
01/22/2026
Summary
When the doors close at our Knightsbridge store, another side of Harrods comes to life. A dedicated team of engineers, electricians, technicians and specialists work through the night to make sure
Teaser
Private ShoppingContent Type
Career StoriesPublish date
01/15/2026
Summary
Personal Shopping jobs at Harrods are built on human connection. It’s a role that’s about taking the time to understand someone properly and to notice the details that matter to them. For our Perso
Recently viewed jobs