Demand Planning Manager

We are recruiting for a Demand Planning Manager to join our Merchandise Planning team here at Harrods on an 18-months fixed term contract.

About the role

Within this role, you will oversee the development and implementation of new systems and ways of working, acting as a true subject matter expert. You will also support the wider business with our current demand planning processes and replenishment practices, planning and managing the flow of seasonal and non-seasonal stock into and through the business. 

You will be a part of the Harrods Leadership team, always role modelling the Harrods Values and seeking to nurture and inspire a high performing team.  

About You

You will be an experienced people manager, able to bring your team along on the journey whilst connecting the dots between different divisions across the business to ensure optimum results. 

Experience within demand and forecasting systems is a must. Whether you have worked as a consultant on a similar project or been a senior manager during a previous transformation process. You will be able to advise on the development of our new system, ultimately bringing this into fruition and supporting the business as this is rolled out.  

As a collaborative leader, you will have a positive outlook and be naturally tenacious with the ability to challenge where needed. You will be a change maker, always seeking improvement and efficiencies to operate at a best-in-class level.  

You will also possess: 

• In depth commercial knowledge.
• The ability to flex your management and communication style.
• Expertise within Merchandising, Demand Planning or Forecasting.
• Strong working knowledge of SAP Demand Forecasting systems or similar.
• A background in managing multiple SKUs, potentially within a multi brand department store.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely you

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.