Merchandise Admin Assistant

Our Merchandising team are now looking for a Merchandise Admin Assistant to join them here at Harrods. We currently have live permanent vacancies in our fashion department.

About the Role

This role is all about reporting and analysing, so a keen interest in figures is essential. You will assist in the production of weekly and ad-hoc reporting for stakeholders across the business, assess purchase order requests from the buying team and key price changes for the Sale periods. You will also work with the Replenishment Analyst to ensure lines are set up for replenishment correctly.

Other responsibilities will include:

• Approving and actioning POs (including reviewing OTB forms).
• Documenting relevant paperwork for unplanned overspends, highlighting areas of concern to all stakeholders, and ensuring tracker is always up to date in all respects.
• Assisting in the replenishment process.
• Producing the weekly and daily trade reports to agreed timescales ensuring a high degree of accuracy is maintained.
• Delivering reports on vendor performance e.g. PO fill rate, on time deliveries and identify opportunities for improvement.
• Chasing deliveries and amend qty’s and delivery dates with approval of Merchandiser and Buying teams as required.
• Resolving trouble shipments, co-ordinating with Distribution and Buying to ensure that issues are resolved promptly.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will have a good eye for data, demonstrated through strong numerical and analytical skills. You will also be flexible and ready to adapt to changing priorities – able to perform duties effectively with minimum supervision and guidance.

You’ll have a strong customer service-focus when dealing with both internal and external parties. Using your excellent interpersonal and communication skills, you will build long lasting working relationships with said parties. Prior admin or Merchandising experience is preferred but is not essential.

You will also:

• Be PC literate, including Microsoft Word and Microsoft Excel. SAP knowledge preferable.
• Have good attention to detail is key, this is a fast-paced role and accuracy is essential.
• Possess excellent time-management skills and the ability and willingness to multi-task.
• Be proactive and solutions-based thinker.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods