Part Time Sales Associate – Fine Watches

Are you enchanted by the timeless elegance and precision of fine watches? Do you have a flair for exceptional customer service and a natural ability to connect with people? If so, we have an exciting opportunity waiting for you.

Come and join our prestigious team as a Sales Associate in Fine Watches and embark on a journey into the world of horological excellence.

We are looking for candidates to work on a Part Time basis and be flexible with their approach to working.

About the Role

As a Fine Watches Sales Associate, you will play a pivotal role in representing our division and guiding our customers through the extraordinary world of high-end timepieces.

You will provide a world-class service and demonstrate exceptional product knowledge. You will build a strong relationships with our loyal clients.

Your responsibilities will include:

• Assisting customers in selecting the perfect timepiece, understanding their preferences and needs.
• Provide in-depth product knowledge and educating customers about the craftsmanship and history behind each watch.
• Build strong relationships with clients to ensure their needs are met, and they become loyal customers.
• Collaborating with the management team to meet and exceed sales targets.
• Assist in creating memorable and personalized shopping experiences that exceed customer expectations.

About you

You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight.

To thrive in this role, you should possess the following qualifications:

• Passion for luxury watches and a deep appreciation for horological artistry.
• Excellent communication and interpersonal skills.
• Previous experience in luxury retail or sales is a plus but not essential.
• Attention to detail and a commitment to delivering a premium customer experience.
• Have the ability to remain calm, and measured even when under pressure.
• Enjoy the thrill of achieving sales targets.
• Flexibility to work weekdays, weekends, and seasonal periods to accommodate our clientele's needs.
• Strong negotiation skills and ability to handle high-value transactions with integrity.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll enjoy a package that includes a competitive salary, access to a competitive commission scheme, 22 days’ holiday, your birthday off, double time on Bank Holidays, up to 33% Harrods discount (including our restaurants) plus joining our generous pension scheme.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram