Retail Operations Associate (FTC until February 2020)
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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You are a supportive team player. Enjoying a fast-paced and varied role, you will thrive under pressure and be able to adapt quickly to changing priorities. An expert communicator, you will effectively establish relationships with key internal teams. Strong verbal and written skills are vital for the role.
What to Expect?
This is a fixed term role until February 2020 in the Retail Communications team. Based at Knightsbridge, your main role will be to deliver key communications to the retail team providing clear and effective information through different channels as well as administrative support. Adopting an innovative and collaborative approach you will support the team to deliver operational information and updates across all retail touch-points ensuring the Harrods brand values are reflected in all interactions and processes.
Key activities include planning, editing and writing content; ensuring messages are consistent across the business; monitoring the shared email account and replying to queries.
What is important?
Our team believe in hard work. We celebrate each other’s success and are always honest with each other. We believe that at Harrods, we have no limit in exceeding expectations. We always help each other out and have trust in each other.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
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Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
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