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Trading Manager

  • Department: Online Trading
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 10940

It’s an exciting time at Harrods. We’re growing and changing with the times. We’re transforming our existing platform and bringing the full power of our brand online. It’s the perfect time to join us as an Online Trading Manager. You’ll shape the change by leading our product, merchandising and trading operations on Harrods.com

About us

Our partnership with Farfetch marks the next stage in our online growth as it enables us to deliver a better shopping experience for each of our customers, all over the world. Our Online Trading team drive our digital sales and margins by making sure our offers are competitive and reflect customers’ needs. Their key challenge is to develop the right brand and product mix to drive online sales and increase profitability.

About you

A strong, commercial and analytical ecommerce professional, you’ll lead a team influencing brand management, pricing, selling and merchandising. As well as introducing new brands to the site, you’ll extend ranges, help shape campaigns and negotiate exclusive deals. This will involve building strong relationships with key stakeholders, especially our marketing and buying and merchandising teams.

As well as analysing sales and performance metrics, you’ll help influence user experiences. This means you’ll need to combine ecommerce expertise with creativity and strong people skills. More specifically, we’re looking for someone:

  • With experience in e-commerce
  • A passion and focus on trade as opposed to marketing
  • Experience of stock management systems and business performance reporting
  • Someone who can build strong relationships with vendors, buyers and the shop-floor team
  • With a sense of pride in what you do and the desire to exceed expectations
  • Who has experience in coaching and mentoring a team

Our promise to you

As we strive to continually create something remarkable for customers, you’ll do the same. This is your chance to add your expertise to our digital journey and shape it by bringing the best out of your team. You’ll find the freedom to be yourself, as well as the support and structure to build a career at Harrods.  

In return, you’ll be rewarded for your contribution with excellent benefits. These include a staff discount of up to 33%, a generous pension and life insurance, plus 25 days’ holiday and your birthday off.

Uniquely you

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram

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