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School Leaver Programme


What does the programme offer at Harrods?

Spread across 18 months, the Harrods Retail Academy programme offers School Leavers an insight into the luxury retail industry. Joining Harrods as a permanent Sales Associate, the programme is aimed at developing enthusiastic school leavers who wish to pursue a career in retail as an alternative to attending university.

Alongside demonstrating a passion for customer service and exceeding expectations, delegates will have the opportunity to utilise their natural professional manner and interest in the retail industry on a daily basis. Comprised of three six-month placements across Fashion, Food and Home, this programme unveils a comprehensive understanding of the diverse retail luxury market. The three placements encompass an introduction to selling skills, the retail journey from ‘Buy to Bag’, and finally conscious career planning for future success.

"Whether it is perfecting a career in client relationships and selling or developing the next generation of future leaders, the Academy provides a concrete foundation for aspiring retail professionals."

What does the programme teach and what qualifications does the programme offer?

This Level 3 apprenticeship is formed of six core models covering a wide breadth of retail fundamentals from commercial finance to marketing and communications. Designed with the support of retail managers across the business, the Harrods Retail Academy consists of an array of courses delivered by the Learning & Development team that are tailored to develop the technical and behavioural skills aligned to retail specialists. In addition to on-the-job learning facilitated in each placement, learners will attend multiple guest speaker seminars and meet with senior stakeholders to discuss wider business developments.


 

What support does Harrods offer during the programme?

Throughout the programme, delegates will receive continuous direction and feedback from their line manager to support their development. Furthermore, additional guidance will be provided by the Learning & Development programme manager to ensure each member of the Retail Academy achieves their personal aims for the programme placements.

 

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