We’re in the midst of a change at Harrods that our business hasn’t seen before. Our Retail offering is evolving as we grow our omnichannel approach
Being the front-line face of the leadership team, Retail Managers are skilled at inspiring their teams and divisions whilst creating great working cultures that promote the magic of working at Harrods.
Be inspired by our fantastic Retail Managers as they share their journey of how they got to their current roles.
Alice
"Hi. I'm Alice, a Retail Manager at Harrods. I joined Harrods seven years ago. Working at Harrods runs in my family, both my Grandma and Uncle worked here many years ago. I love my role, I get to work with a dynamic and diverse team, leading and inspiring our wonderful Sales Associates."
Emma-Jayne
"Hi, I'm Emma-Jayne, the General Retail Manager for Womenswear and Shoe Heaven. I started Harrods as a Christmas Temp ten years ago and worked my way up into this role. What I look for in a Retail Manager is passion above anything else. It doesn't matter about your background, we're looking for people who are truly inspirational and are ready to lead our teams on the shop-floor."
Rhiannon
“My name is Rhiannon, I am a Retail Manager at Harrods. I never imagined myself working here. I didn’t go to university, I was quite naughty at school and just thought Harrods wasn’t for me. Seven months in, and I am loving every minute of it. If you can show that you live our employee values and bring in what makes you uniquely you, you will be wonderful here"
Let’s Stay in Touch
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Latest jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Permanent
Description
We are currently recruiting for an Email Designer to create engaging, responsive email campaigns that bring our brand to life and deliver exceptional customer experiences across every touchpoint. Plea
Reference
VAC- 55854
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Fixed Term
Description
Play a key role in shaping an efficient and collaborative supply chain, working closely with suppliers and internal stakeholders to ensure products move seamlessly from source to distribution. About
Reference
VAC- 56400
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Join our Food Development team as a Process Technologist, playing a key role in bringing exceptional food products from concept to launch while ensuring the highest standards of quality, safety and o
Reference
VAC- 55739
Expiry Date
01/01/0001
Job managed by:
Emma CousinsJob managed by:
Emma CousinsSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Finance, Legal and Internal Audit
Contract Type
Permanent
Description
Join our Cash Handling team and play a critical role in ensuring the accurate, secure and efficient processing of daily cash takings across our iconic retail operation. About the Role As a Cash Hand
Reference
VAC- 56459
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Security
Contract Type
Permanent
Description
Our Security Team is looking for Uniformed Security Officers to join their diverse and experienced team. The Uniformed Security Officers are responsible for preventing and detecting offences against s
Reference
VAC- 56660
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Store Development and Project Management
Contract Type
Permanent
Description
Project Manager As a Project Manager you will lead the delivery of high-profile development projects across Harrods' iconic Knightsbridge estate. From luxury brand partnerships and customer-facing env
Reference
VAC- 56284
Expiry Date
01/01/0001
Job managed by:
Lucy PickeringJob managed by:
Lucy PickeringSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Private Shopping
Contract Type
Permanent
Description
Delivering world class service to Harrods’ most loyal clients and consistently exceeding their expectations is in our DNA. It goes without saying that our clients expect simplicity, ease, pace and mos
Reference
VAC- 55620
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Private Shopping
Contract Type
Permanent
Description
Our ambition is for Harrods Private Shopping to be the ultimate luxury shopping and lifestyle destination. The role of the Private Shopper is to deliver exceptional service to our most loyal clients.
Reference
VAC- 55618
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Supply Chain team are looking for a Supply Chain Training Manager to drive capability, training excellence and change adoption across our end-to-end Supply Chain and Distribution operations. As pa
Reference
VAC- 56453
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Private Shopping
Contract Type
Permanent
Description
Harrods Private Shopping delivers a world-class, highly personalised service to our most valued clients, consistently exceeding expectations and redefining luxury retail experiences. Our ambition is c
Reference
VAC- 53045
Expiry Date
01/01/0001
Job managed by:
Emily DeaconJob managed by:
Emily DeaconDiscover more about us
Teaser
H beautyContent Type
Career StoriesPublish date
10/26/2026
Summary
Christmas at Harrods is a special time. Our stores get busier and customers arrive looking for everything from the perfect present to a memorable day out. Behind it all are teams working together t
Teaser
In StoreContent Type
Career StoriesPublish date
10/26/2026
Summary
First impressions matter at Harrods. In our Front of House Coordinator jobs, you’ll help make every customer feel welcome while keeping the details behind their experience running smoothly. From gr
Teaser
ApprenticeshipsContent Type
EventsPublish date
10/14/2026
Summary
Apprentice Graduation 2026 What started three years ago as an idea from one of our own apprentices has become a special moment in the Harrods calendar.Our Apprentice Graduation gives collea
Content Type
EventsPublish date
09/17/2026
Summary
Network Celebration Evening 2026 Behind every successful network is a community of colleagues committed to making a difference. Last week, we came together for our second annual Belongin
Content Type
Career StoriesPublish date
09/14/2026
Summary
The most rewarding interior design jobs bring creativity and technical expertise together. At Harrods, they can also give you the opportunity to shape distinctive homes, translating a client’s idea
Teaser
Private ShoppingContent Type
Career StoriesPublish date
09/14/2026
Summary
A Private Shopping appointment can feel effortless to the client. Behind that experience, however, is a team of people bringing expertise and attention to detail to everything from preparing the Pe
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
09/11/2026
Summary
There’s much more to Buying than choosing great products. Behind every decision are numbers to understand, relationships to build and teams working together to bring products to customers in a way
Content Type
EventsPublish date
09/09/2026
Summary
Belonging at Harrods Belonging isn’t something we find. It’s something we create.Our Belonging Networks at Harrods bring colleagues together to share their experiences and help shape a cult
Content Type
Career StoriesPublish date
08/28/2026
Summary
This is Me: John As part of Psoriasis Awareness Month, we're shining a light on John, Senior POS Support Analyst at Harrods. He shares his story of living with psoriatic arthritis, and how
Teaser
Head OfficeContent Type
Career StoriesPublish date
08/19/2026
Summary
Every Harrods marketing campaign revolved around one simple question: what will this mean to the customer? The answer shapes everything that follows, from the first creative idea to the moment a me
Recently viewed jobs