Matthew Shepherd
and I manage this role.
Talent Acquisition Partner
Our Rewards and Benefits team are now looking for a Benefits & Recognition Specialist to join us. This is an exciting opportunity to shape how our Benefits schemes and further grow and develop are offering.
About the Role
The Benefits & Recognition Specialist is responsible for the end-to-end delivery and continuous enhancement of all colleague benefits and recognition programmes. The role plays a key part in shaping and implementing competitive, colleague-focused offerings that support the overall colleague experience and align with business priorities and our values. It also leads the delivery of our flagship colleague events – the HAFE Awards and Long Service celebration.
You will also -
- Lead the development and evolution of the benefits strategy that aligns with our values and supports the delivery of business objectives and colleague needs.
- Own the delivery, optimisation, and ongoing management of all benefit programmes, including health, pension, insurance, and voluntary benefits on the Benefex platform.
- Lead market benchmarking and use insights to shape and enhance benefit offerings to ensure competitiveness and identify opportunities.
- Partner with brokers and external providers on contracts, renewals, and service delivery.
- Ensure accurate administration and governance of all benefits programmes
- Working cross functionally across HR to support on Financial Wellbeing initiatives, acting as a trusted benefits expert ensuring strategies remain aligned and mutually complementary.
This role is a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You’ll have proven experience in benefits management, along with experience designing and implementing employee recognition initiatives. You’ll have a strong understanding of the industry, market practices, and regulatory requirements, along with excellent stakeholder management and influencing skills.
You’ll have an Analytical mindset with the ability to interpret data and provide actionable insights, with strong communication and project management skills. You’ll have experience working with third-party vendors and providers, and expereince of using a flexible benefits system.
You will also be:
- A Strategic thinker
- Have a colleague-centric mindset
- Be Innovative and creative
- Have excellent attention to detail with a governance focus
- Have strong Collaboration and relationship building skills
- Have a continuous improvement focus everyday
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers and the most sought‑after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return for your hard work, you will receive some great benefits including a competitive annual salary, 25 days annual leave, up to 33% in-store discount, generous pension and great learning and development opportunities to help further your career
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we encourage you to apply.
At Harrods, we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences, and we’re proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn or follow us on Instagram @togetherharrods
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Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
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