Digital Content Specialist
- Full Time
- Hammersmith
- Human Resources
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
We are looking for a Digital Content Specialist to join our Colleague Experience team here at Harrods. We’ve got wonderful stories to share and are looking for someone with brilliant ideas and the technical know-how to produce authentic and engaging content.
About the Role
From concept to execution, you will play a critical role in elevating our content for a variety of channels and audiences. Through solid digital design and heartfelt copy, you’ll produce content that drives a sense of connection, engagement and excitement which will attract people to our business. You’ll partner a wide range of stakeholders from across the business, building long-term relationships to ensure we remain connected to the requirements of different areas.
The role will report into the Employer Brand Manager and you will partner with the Resourcing and Talent Attraction team to deliver recruitment marketing campaigns. You’ll measure success at every step of the way, coming up with fresh and exciting ideas on how to continually optimise the effectiveness of our content.
You will be responsible for:
- Social media posting and community management for a variety of channels; Instagram, LinkedIn, Harrods Careers, Glassdoor and Forever Green & Gold Alumni.
- Working closely with the current Digital Content Specialist to maintain the Employer Brand Calendar.
- Track and manage metrics to measure impact and provide proposals to refine and optimise content effectiveness.
- Unleashing your creativity – consistently coming up with ideas, from concept development into shooting & editing, all the way to flawless execution.
About You
You’ll be confident in working with a range of digital tools, storytelling via output such as video and podcasts. You’ll enjoy this role if you love thinking creatively about ways to engage with people; whether it’s tactically driving the big campaigns or putting your heart into small touches. Everything you do will support our ambition to showcase Life at Harrods, and position Harrods as an employer of choice.
You will also:
- Be proficient in using Adobe Creative Suite, including Premier Pro, After Effects and Photoshop.
- Ideally have a background in creating and producing content using film, photography, and graphic design.
- Have a portfolio of multi-media assets that demonstrates creative capability.
- Be confident in using advanced recording equipment such as 4k video camera, gimbles, audio recording.
- Have a sound understanding of various external digital platforms; particularly Instagram, TikTok and LinkedIn.
- Always have your finger on the pulse when it comes to digital trends and new innovations.
- Be a talented writer and presenter with a natural ability to build great relationships with people from across the business.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
Our HR Services team are looking for an HR Services Advisor to provide expert support across the full employee life cycle to our Restaurants, Production Kitchens and Estates business. About the Role
Reference
VAC- 48442
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
Our HR team is looking for a Head of Total Reward to lead, shape and deliver a forward-thinking reward and recognition strategy that keeps Harrods a truly exceptional place to work.About the RoleIn th
Reference
VAC- 47180
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Human Resources
Contract Type
Permanent
Description
At Harrods, our Talent Acquisition team is passionate about finding and nurturing exceptional people who help us deliver the unforgettable experiences our customers expect. We’re looking for an experi
Reference
VAC- 47124
Expiry Date
01/01/0001
Job managed by:
Olivia AthertonJob managed by:
Olivia AthertonRead our insights

Teaser
Early CareersContent Type
Career StoriesPublish date
09/03/2025
Summary
At Harrods, a career isn’t just about a role; it’s about growth, leadership, and shaping unforgettable experiences. Our retail management careers provide opportunities for colleagues to lea

Teaser
In StoreContent Type
Career StoriesPublish date
09/03/2025
Summary
Step into Harrods, and you’ll quickly see that our store is more than a shopping destination; it’s a stage where service meets excellence, and every colleague plays a part in creating unforgettab

Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
09/03/2025
Summary
Step inside one of the world's most iconic department stores, and you’ll find more than designer labels and world-class service; you’ll discover kitchens alive with creativity, passion, and inno

Teaser
GeneralContent Type
NewsPublish date
09/02/2025
Summary
As part of Harrods commitment to neutralising transport emissions across scopes 1, 2, and 3, we are taking decisive steps to eliminate the use of carbon-intensive fuels in our distribution

Content Type
Career StoriesPublish date
08/15/2025
Summary
As South Asian Heritage Month draws to a close, we’re shining a light on Tammy, Vice-Chair of the Racial Equality and Diversity (R.E.A.D) Network at Harrods. She shares her story of growin

Teaser
GeneralContent Type
NewsPublish date
08/15/2025
Summary
We're proud to share our latest Environmental, Social and Governance (ESG) Report, outlining the Harrods Path to a Sustainable Future. Covering the financial year from February 2024 to Jan

Teaser
GeneralContent Type
EventsPublish date
08/14/2025
Summary
“It all began with a simple belief: the future of our industry depends on the young talent we nurture today. This is more than a Young Chef competition. It’s a stage where creativity, disc

Teaser
GeneralContent Type
NewsPublish date
08/11/2025
Summary
Recently, some of our Harrods Belonging network chairs and members spent the day at WEST Youth Zone in Hammersmith and Fulham, one of our charity partners who provides a purpose-built safe

Content Type
EventsPublish date
08/04/2025
Summary
Last week, our Racial Equality and Diversity (R.E.A.D) network hosted Chai & Chat in honour of South Asian Heritage Month. Centered around the theme Roots to Routes, the session sparked me

Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
07/25/2025
Summary
At Harrods, every product that graces our shelves tells a story, and behind those stories are passionate professionals making it all happen. One such person is Chloe, a Buying Assistant in F

Teaser
In StoreContent Type
Career StoriesPublish date
07/25/2025
Summary
When you think of retail manager jobs, you might picture the usual mix of team targets, shift planning, and stock management. But step inside Harrods, and you’ll find something entirely different

Teaser
Distribution & WarehouseContent Type
Career StoriesPublish date
07/25/2025
Summary
A job in Distribution and Warehouse might not be the first thing that comes to mind when you think of Harrods, but behind every unforgettable shopping experience, there’s a dedicated team working h
Recently viewed jobs