Digital Content Specialist

We are seeking a creative digital storyteller, with a passion for multimedia to join out Internal Communications team and play a crucial role in elevating our internal campaigns and multimedia notices. Please note this is a Fixed Term Contract, until June 2025. 

About the Role 

In this role, you’ll support the design, development, and distribution of multimedia content that brings our internal communications to life. As a key contributor to the internal communications team, you’ll work closely with departments across the company, producing engaging multimedia assets that align with our brand and enhance employee engagement. Reporting to the Senior Colleague Engagement Manager, you’ll help execute impactful campaigns, measure content effectiveness, and keep our internal audiences informed and inspired.

Other responsibilities include: 
•    Developing and editing visual and video content, including infographics, digital newsletters, and intranet updates, to amplify internal communications.
•    Organising and maintaining internal media libraries for efficient content access and distribution.
•    Managing updates and content uploads to internal platforms, such as the company intranet and social networks.
•    Assisting with multimedia aspects of company events, including live streaming, video recording, and promotional content.
•    Crafting compelling materials (presentations, posters, email templates) that drive internal initiatives and communications.
This is a hybrid role based in HMS, with Wednesdays and Thursdays designated as team days. Flexibility is essential, as you may occasionally need to support filming projects and provide ad-hoc event assistance.

About You 

You will be an experienced, creative thinker who thrives on crafting engaging, visually captivating content. You bring enthusiasm to each project, collaborating with various teams to understand their needs and develop tailored multimedia solutions. You will be a proactive communicator who can take initiative on projects, meeting deadlines and maintaining brand consistency throughout your work. Your expertise in digital content and internal communications tools ensures you can manage multiple tasks while delivering high-quality results.

You will also have: 
•    Proficiency in multimedia software like Adobe Creative Suite (Photoshop, Premiere Pro, After Effects) and Canva.
•    Familiarity with internal communications platforms such as SharePoint, Viva Engage, and Populo.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods