At Harrods we deliver The Art of the Possible by constantly evolving and challenging conventional luxury retail standards. Our mission is to service the needs and aspirations of our customers and help create new stories. We take pleasure in making marked moments of delight: whoever our customers are or wherever they come from, they can expect to be treated with grace, courtesy and care.
At Harrods we pride ourselves in being Masters of Luxury, Experts of Exceptional and Creators of Magic. The pursuit of this excellence starts with our people. We put our trust in you to deliver excellence and exceed expectations for each and every one of our customers and with every interaction.
About You
We are looking for an exceptional strategic HR Business Partner to join our team on a 12 month fixed term contract. This is a highly visible and dynamic role and by successfully flexing between strategy and operations you will be responsible for driving the People Plan across key areas of the Harrods business.
You will be able to demonstrate your experience of driving sustained change and business improvement in previous roles. You will be recognised for your ability to influence and coach senior leadership and credibly position yourself as a trusted advisor. This role requires excellent communication and project management skills and the ability to build positive internal relationships through high levels of partnership.
You will demonstrate an in-depth knowledge of HR core areas including talent management, change, people development and employee relations. You will be a natural team player, happy to share knowledge and expertise with the wider Business Partner team, and a true people person. Through close partnership you will collaborate with the HR COEs to support the delivery of your business area’s people priorities but also contribute to corporate people strategy.
What to Expect
The successful candidate will report into the HR Operations Director and will partner our Buying, Merchandising and Restaurants senior leadership teams to deliver their people priorities.
Through close partnership with each business area you will drive, shape and lead the People Plan; aiming to improve business results and ensure HR strategy is translated into tangible actions. You will be forward thinking, always making sure the structure, resources and talent are fit for upcoming requirements; Harrods is not a business that stands still and as such our HR Business Partners must be familiar with change and transition.
You will work with our learning and development team and senior business leaders to identify and nurture key talent to support succession planning. You will identify future talent needs and through close collaboration with Resourcing ensure we have the best people in place to deliver business results.
What is important?
This is an opportunity to be involved in an industry-leading HR transformation where people are at the centre of everything we do.
At Harrods we believe in hard work and challenging the status quo and when we work together, we are unstoppable. We’re leading the way with making anything possible and we will need someone who shares the same values and will raise the bar on delivering excellence across our business.
Our promise to you
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.