HR Governance Manager

In this exciting new role for the HR team, you will be the cornerstone of our approach to corporate compliance and lead us in the effective management of People Risk. You will govern the HR policies and processes, our approach to Ethics in Business, the functional operational plans, and our organisation wide mandatory learning cycles. You will build effective relationships with the HR Director and Leadership team, ensuring there are strong protocols and controls in place across all our Centre’s of Excellence. You will be a trusted partner for our Audit, Data and Legal teams, with a strong understanding of corporate governance. 

About us

Harrods is reimagining every aspect of the store to ensure we remain the world’s leading luxury emporium. People-led change is at the forefront of this transformation. We are driving forward high-profile, strategic HR initiatives and ensuring our people-related activity is executed exceptionally. This role is critical to ensuring we deliver our HR strategy safely, and that we build a strong control environment for all people matters.  

About you

You will be the Subject Matter Expert in HR compliance, with the ability to design, operationalise, and manage an appropriate functional governance framework. You will have a strong understanding of HR policies and key processes across the employee life cycle so you can partner effectively with all Centres of Excellence. 

You will lead in the delivery of the HR Risk Management Framework, and be responsible for articulating risks, designing and testing controls, and formulating action plans for risk mitigation. You will act as the custodian of the HR process library and advise on HR record management, embedding clear file storage processes and procedures, with a comprehensive knowledge of GDPR. 

You will actively manage the Harrods Ethics in Business policy, possessing the expertise to contribute to the documents and associated processes, ensuring they are at the heart of how we do business.  You will centralise the governance of all mandatory learning, working with the Learning team and Subject Matter Experts across the business to ensuring there is a central calendar of activity with appropriate monitoring and reporting in place. 

More specifically you will have:

• Specialist knowledge of HR and corporate governance and compliance
• Strong understanding of employment legislation and HR policies
• GDPR knowledge with the ability to translate data legislation into HR practices and ways of working.
• A solution focused approach and be able to articulate complex concepts into practical solutions.
• Strong analytical skills and the ability to get into the detail while understanding the bigger picture.
• Experience of working with Audit, Risk and Legal functions with stakeholders at all levels. 
• Engaging presentation skills and knowledge of project management methodology. Strong communication skills, experience of liaising with and influencing senior stakeholders. 

Our promise to you

Culturally, we value difference and individuality. Your ideas and energy are going to shape every aspect of our people success in your division, but we’re not going to dictate how you achieve these results. Rather, we will give you the freedom to imprint your operating style on the role and help us create a remarkable, magical and memorable business for our customers.

As well as the support of a highly respected team of HR experts, you will find our business transformation creates a stimulating day-to-day environment and opens up a wealth of long-term career potential. Alongside this, you can look forward to an excellent package of benefits. This includes a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram