Accessibility Links

Louis Vuitton After Sales Coordinator

  • Department: Retail Operations
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Concession
  • Job reference: 27716

This vacancy has now expired.

Why not:

Start a new job search

Read our latest blogs

Or create a job alert

Do you have excellent customer service skills?

We in the search for an exceptional After Sales Coordinator to join Louis Vuitton.

Working within the After Sales department, you will be responsible for checking in and processing all required services.

Continually providing effortless and efficient service, you will deal with all aspects of servicing  leather goods repairs, sunglasses and jewellery aftersales.

Drawing on your clienteling experience and excellent communication skills, you will be the first point of contact for any client’s needs, whether this be a repair, the purchase of an add-on item, or a question regarding the product.

Using your endless initiative, you will confidently assist customers, constantly seeking opportunities to sell and secure long lasting customer loyalty. Confidently offering flawless service to all our clients, you will be able to deal with challenging conversations with calmness and composure

Thanks to your personable and engaging manner, you will effectively build solid relationships, working collaboratively with the wider team.

Organised with a keen attention to detail, you will manage and prioritise work load, consistently maintaining the highest possible standards when working to tight deadlines.

To be successful, you must be extremely proficient with a suite of Microsoft IT packages, including Outlook, Word and Excel, as well as displaying strong multitasking skills, an ability to problem solve, holding exceptional time management skills, and an excellent telephone and email manner. Previous experience using CASS, would be ideal, but is not essential on application.

If you are highly organised and committed to delivering outstanding service, we want to hear from you.

People Stories
Meet Ruby - Transaction Service Associate
Meet Ruby - Transaction Service Associate
What steps did you take to gain your position? I spent two months working in the Harrods Christmas grotto as temporary s...
Meet Amy - Retail Projects Executive
Meet Amy - Retail Projects Executive
Describe a moment that has made you feel proud to work at Harrods Every day. Leaving the store and turning back, seeing...
Meet Clementine - High Value Transactions Associate
Meet Clementine - High Value Transactions Associate
Describe a typical day in your new role My typical day includes answering calls from the shop floor regarding High Value...

We are proud to have been awarded