Restaurant Sales Coordinator

We are looking for a Restaurant Sales Coordinator to join our passionate, supportive and dynamic Restaurants Sales team.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities. 

About the Role 
This role will sit within the Restaurants Commercial team and support the Restaurants business development, partnerships and events functions with admin support, reporting, platform roll out, software management and other tasks that arise from the senior team. 

On a day to day basis, this will include responsibilities such as pulling sales reports and figures, attending meetings and notetaking, liaising with partnered stakeholders to obtain data, collating information, supporting on admin requests, creating and presenting ad hoc reports at the request of stakeholders, support in platform deployments and back end processes.  

 
You will also have the ability to build strong relationships with stakeholders to successfully execute required projects including but not limited to the following responsibilities:
•    Providing accurate reporting, updating sales tracker, restaurants booking desk reports and filling out weekly Trade report.
•    Understanding and analysing sales and reservation reports identifying patterns, trends and key opportunities.
•    Managing key 3rd party and partner accounts, identifying and acting on all opportunities, focussing on vouchers and ensuring consistency and driving sales across all platforms.
•    Assisting with the coordination and preparation of key activations and promotions.
•    Having a good understanding and practice of required processes and their lead times required for Internal and external stakeholders to successfully complete assigned projects.

About You 
You’ll be a team player and highly organised and service-minded. You’ll have previous experience in a similar events coordinator role, ideally within a luxurious hotel or high end restaurant. For this role, you will be naturally inquisitive and strive to innovate processes for optimal performance.

You’ll need to be a people person with great communication skills, as building relationships across our business is key to success in this role.  

More specifically, this role requires:
•    Good attention to detail which will be evident through paperwork completed, organisation of department and accurate reporting. 
•    Excellent time-management skills and the ability and willingness to multi-task. 
•    Excellent organisational skills with a clear understanding of logistics and running events from an operational viewpoint. 
•    Flexibility and readiness to adapt to changing priorities. 
•    Good PC and software literacy (Word, Excel, Sevenrooms, OpenScape and more). 

About Us 
Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You  
Our standards and expectations are high, but it also means you’ll have the satisfaction of helping to create a uniquely magical experience. Since Harrods conception over 170 years ago, our Food and Beverage Team has grown to over 400, and this couldn’t have been done without placing our value in our workforce.

In joining the Harrods Team, you will receive: 
•    Competitive salary plus benefits. 
•    Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise. 
•    Great career opportunities in multiple locations around the UK and going international. 
•    This role offers the opportunity to build your expertise in numerous different industries, and grow an exciting career within Harrods. 
•    Staff Canteen. 
•    Up to 30 days’ annual leave (including Bank holidays) + your birthday off. 
•    Up to 33% Harrods discount. 

Uniquely You  
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply. 

 If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods