Stock Controller

Delivering precision, care, and exceptional service is at the heart of Harrods Fine Watches. Our clients expect the highest standards, and that starts behind the scenes with expert stock control and smooth operational support.
Reporting to the Watchmaking and Workshop Manager, the Stock Controller will be responsible for managing the complete journey of spare parts and consumables in our brand-new, state-of-the-art Service Centre, ensuring accuracy, security, and efficiency every step of the way.

About the Role 

In this role, you will play a critical part in ensuring our workshop operates seamlessly by maintaining the correct stock levels, verifying deliveries, and managing stock allocation. Your work will directly impact our ability to deliver timely and exceptional service to our Fine Watches clients.
In addition to this, you will be responsible for the following:

• Ordering all spare parts and consumables required by the workshop
• Accurately verifying orders and deliveries to ensure the right parts are in the right place at the right time
• Allocating spare parts to job cards and maintaining accurate stock records
• Scheduling and leading stocktakes and preparing variance reports
• Investigating and resolving all stock-related discrepancies, escalating where necessary
• Operating and maintaining the Kardex stock management unit, including arranging servicing when needed
• Training colleagues on ordering processes and stock management systems as required

This role is fully on site, working 5 out of the 7 days a week.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You 

You will be a detail-focused and organised professional with experience in stock management and a strong understanding of operational processes. You are confident working independently while collaborating effectively with colleagues, and you take pride in supporting the delivery of exceptional service to customers.
You will also:

• Be proficient in SAP, Excel, Outlook, and Microsoft Office programmes
• Have excellent organisational skills and the ability to work to tight deadlines
• Bring an adaptable, flexible approach with strong communication skills
• Understand the importance of security and accuracy in a luxury retail environment

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.