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Marketing and eCommerce

Marketing and eCommerce

The Harrods motto is based on 'anything is possible'; and the Harrods marketing team embodies this by combining brilliant customer insight, with the latest trends, working across a team of internal and external partners to deliver world-class integrated marketing campaigns via compelling, consistent and connected messages.

With roles ranging from content creation and design to merchandising, online marketing and development, our eCommerce operation is dedicated to delivering the most usable and intuitive shopping experience imaginable. In this thriving department, we explore the most innovative ways to present our luxury offer across desktop, tablet and mobile platforms. By anticipating our customers’ desires and delivering elegant, effective solutions we help maintain Harrods position as the Number One luxury store in the world.

The team is dedicated to providing future and current customers with dynamic and sensational marketing campaigns; their mission to make customers all over the world aware that Harrods is a leader and authority in luxury retail. 

People Stories
Marking milestones
Marking milestones
Yesterday we celebrated some amazing milestones for our people. Collectivel...
From the Shop Floor to Online
From the Shop Floor to Online
Our studio team create all of the product shots and descriptions for harrod...
Confessions of a Senior Online Copywriter
Confessions of a Senior Online Copywriter
Four years at Harrods, tell us a little about your career journey? I starte...
The new guy, one-month in
The new guy, one-month in
Based at our Bermondsey studio, Joe has been with Harrods for a month, we c...

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