CCTV Operator

We're currently recruiting for a CCTV Operator to join our experienced Control Room team. Our CCTV Operators play a key role in preventing and detecting offences against Harrods, its staff, customers, products & assets by using a intelligence led, proactive and collaborative way of working.

About the Role

The CCTV Operator will support the security function and other departments as necessary, through the monitoring of CCTV and supplementary systems, acting with the utmost integrity and professionalism at all times and in line with General Data Protection Regulations/Information Commissioners CCTV Codes of Practice. We offer a role that gives you variety, opportunity and support. Our team works together to stay fit and sharp whilst the management team are always looking to support and develop.

About You

You’ll enjoy and be adept at monitoring CCTV for prevention and detection of crime and potential health and safety issues. You’ll also have knowledge of the laws, rules of evidence and court procedures relevant to the role.

You will also:

• Have prior experience in a high pressure control room / security operations centre environment
• Have the ability to communicate effectively to team members, internal and external customers and peers
• Have a high level of verbal and written communications, provide quality information and have a clear communication style
• Have excellent attention to detail will be key, as you will have to complete full and detailed entries on the reporting system/intelligence system.

About Us

Harrods is synonymous with luxury, and our sizable security team is an essential part of the fabric of our business. With a prestigious reputation to maintain, our investigators are guardians of their magical experience and protectors of the luxury assets that attract them.

Our Promise to You

We will provide intensive training alongside new colleagues when you join, and we will continue to invest in your training and development at Harrods. Long-term career opportunities are excellent, and we are proud of the length of service within our security team, with many staying and taking on management positions.

More immediately, you will benefit from an excellent benefits package, including a company pension, flexible working, 24 days holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.