Commercial Manager

Our Harrods stores at the Airports are looking for a Commercial Manager to join them.

About the Role 

This role will be responsible for staying up to date with the latest developments in the travel retail market and retail trends. This includes keeping a keen eye on new products, emerging trends, competitive intelligence, and best practices that can positively impact Harrods' commercial opportunities. The role will also involve analysing range productivity and space, collaborating closely with Buying and Merchandising to inform airport range management, and develop effective product and markdown strategies.

The role is hybrid and will be based at both Heathrow and Gatwick and remote.

About You 

You will possess a strong foundation in commercial acumen and demonstrate exceptional influencing skills, showcasing the ability to effectively manage and influence multiple stakeholders at a senior level. Preferred background will include previous experience working in a Buying and Merchandising environment.

You will also:

• Excel in driving insight to action through data-driven decision-making and possess strong analytical capabilities.
• Be a self-starter with the ability to create actionable plans and execute them efficiently.
• Have expertise in change management, displaying proficiency in problem-solving and effective workload prioritisation.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods