Content Coordinator

Our exceptional Studio team are now looking for a highly organised Content Production Coordinator to join the magic.

You will be joining our studio team of 100 at an exciting time of growth, this is a varied role where no two days will be the same, working with hundreds of our brand partners to get the imagery and copy assets we need for our website to delight our customers.

About the Role 

Working closely alongside our Studio Production & Copy Coordinator, as a key point of contact for external brands, you will be a confident communicator who is happy to work with a wide variety of stakeholders to troubleshoot and seek continuous improvements to ways of working while nurturing brand relationships.

In this role you will also be responsible for:

• Requesting all copy and imagery from both internal teams and external brands.
• Coordinating the daily production of the Vendor workflow.
• Liaising between internal and external teams to coordinate resolution of any online product errors.
• Seasonally coordinate with brand contacts to request look books, ad campaigns and press texts across all divisions and product categories.
• Support in the upload and tagging of relevant imagery in our Digital Asset Management System.
• Traffic manage brand copy page updates, working closely with the studio copy team, and digital PM and designers to ensure workflow is both sustainable and trackable.
• Regularly attend morning stand-up sessions with internal teams to update on any upcoming projects or blockers.

About You 

To thrive in this role, you will gained experience liaising and coordinating with external suppliers to get the assets we need on time and to brief. You will be confident following up, influencing and driving things forward at all times. 

You will also be:

• Extremely organised and detail focussed.
• A strong team player focussed on building relationships both internally & externally.
• Knowledgeable in Excel including the capability to design and implement new reports.
• Experienced in post-production, retouch or InDesign. 
• Passionate about process, efficiency and continuous improvement.
• A confident communicator and self-starter. 
• An out the box thinker, always looking to suggest improvements to support the continuous improvement of the Studio.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods