Customer Analytics & Data Science Graduate

Harrods are looking for exceptional Graduates to join our Digital Department, working for our world-famous Luxury department store. This is an exciting opportunity to support our evolving and dynamic business needs. As well as key foundational improvements, we are also investing in the latest technologies to enable us to enhance our brand and customer experience even further.

The advert will run from the 7th of March until 19th March. Your application will be reviewed after the 19th of March.

About The Role

The Digital & Customer Department at Harrods runs the Harrods.com website and maximises value from our customer and digital data via our world-class loyalty scheme, CRM communications, and customer insights & analytics capabilities.

The Harrods Customer Analytics & Data Science Graduate Scheme consists of 4 rotations over a 2-year period, focusing on giving applicants a rounded view across the analytics disciplines within the Digital & Customer Department. Successful Graduates will have the opportunity to experience working for 4 different teams within our department, giving you an insight into the growing Data & Analytics landscape within Harrods. As a Graduate in Customer Analytics & Data Science, you will gain valuable exposure to teams including Customer Analytics, Digital Analytics, CRM & Loyalty Analytics and Data Science. You will gain an in-depth understanding of how the various teams and systems function and interact with each other and the business.

The Graduate Scheme will be tailored to your interests, skills, and strengths, allowing us to help you identify a rewarding and sustainable career path in Customer Analytics & Data Science. Through mentoring from senior managers and tailored training you will be supported to develop both your technical and professional knowledge

About You

You will need to have a 2:1 degree or above in Applied degrees, such as Mathematics, Economics, Engineering or Computer Science, with previous experience in using Python or SQL during your degree or work experience. It is important that you are a problem solver while being analytical.

You will also have both excellent organisational and interpersonal skills, as well as excellent time-management skills, along with the ability and willingness to multi-task.

About Us

Harrods is one of the world’s leading luxury department stores and we are becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we will do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrod