EDI (Electronic Data Interchange) Manager
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
You will ensure the smooth maintenance and unaltered presentation of Merchandise Data working in a dynamic set up between the Harrods buying teams, our 3rd party supplier and vendors. In this unique role you will project manager the operational delivery and drive our team to succeed at this exciting time. No day is the same, you will be the recognised department lead for EDI and ecommerce both internally and externally, charged with inspiring a high performing service focused team.
About you
You’ll be an experienced people manager, accustomed to leading a process led team operation with a passion for first class customer service. You’ll be an effective motivator – taking ownership of your team’s objectives and goals and empowering your team to take action that delivers results. You’ll have experience in developing others and fostering strong business relationships, pre-empting and managing conflict and taking appropriate action when needed.
You’ll be a confident communicator who works well in a fast-paced environment with shifting priorities. Someone who can easily multi-task and manage several customers and multiple on-boarding projects. You are the kind of person who has a focus on results and meeting targets.
What to expect
Reporting to the Merchandising Development Manager you will lead our EDI team and connect departments to build strong relationships both internally and externally. You’ll have ownership of on-boarding internationally located vendors as well as maintaining business-as-usual management of EDI with our established trading partners. You’ll manage the relationship with our 3rd party in their delivery of technical output to ensure a smooth process. Working to tight deadlines in a relationships-based position, you will enable opportunities to knowledge share and promote continuous improvement across the business at this busy and unique time for our iconic brand.
Whilst managing a team you will be identifying and delivering continuous improvement that will provide a streamlined on-boarding experience for vendors and internal stakeholders, as well as improving in-house processes, reporting and timelines. You will be supporting with the training of in-house colleagues and providing/maintaining documentation for the training. As the go-to person, no day will be the same whilst to pave both the way to both short- and long-term businesses successes.
What is important?
You will be an experienced people manager with a strong operational background in driving systems management and initiatives from either supplier, vendor or client side. You’ll be motivated to make an impact, accustomed to managing and developing a team. Confident to build relationships with technical and non-technical stakeholders both internally and externally. You’ll have good knowledge of End-to-End Supply Chain processes and flows and a wider understanding of systems and connectivity to integration platforms. Applied Knowledge of EDIFACT standards is desirable.
Our Promise to You
If you are looking to take the next step in your career in a dynamic and connecting role as a key people manager and operational lead, then this role will open doors for you. We offer a unique opportunity to partner with industry specialists in a fast paced and unique business environment.
More immediately, you’ll benefit from an excellent benefits package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Part Time
Sector
Back of House
Contract Type
Fixed Term
Description
Here at Harrods, we currently house more celebrity chefs, exclusive dining brands and unique food halls than any other location in the UK. You will be joining a passionate, supportive, and award-winni
Reference
VAC- 46925
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
An exciting opportunity has arisen for a Culinary Admin Coordinator to join our successful Harrods Catering office team. We are bringing on board some of the highest profile partners in restaurants an
Reference
VAC- 46805
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
We are recruiting for a Technical Admin Assistant to join our Harrods Own Label Team. About the Role As a Technical Admin Assistant, you will support the Technical team with day-to-day admin duties,
Reference
VAC- 45421
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Permanent
Description
We’re currently looking for a Beauty Creative to join our Creative Operations team in Harrods’ Hammersmith Head Office. Our Beauty Creatives are responsible for upholding a strong creative identity fo
Reference
VAC- 46583
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Permanent
Description
Our Merchandising team are now looking for a Merchandise Admin Assistant to join them here at Harrods. We are recruiting for a range of category's - Fashion, Beauty, Home, Toys and Technology.We're al
Reference
VAC- 42143
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We are looking for an SAP Support Analyst to join our IT team here at Harrods. You will be responsible for providing support services to the Harrods business for SAP application usersAbout The RoleIn
Reference
VAC- 45663
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
Our Customer Service Advisers deliver the highest levels of service to customers who expect the very best, in a fast-paced, high-energy environment. As an ambassador for Harrods, you will be at the ve
Reference
VAC- 40625
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
We are now looking for a Customer Service Advisor to join us here at Harrods as part of our Contact Centre team.About the RoleAs a Customer Service Advisor in the Contact Centre you will support our c
Reference
VAC- 22853
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
IT
Contract Type
Permanent
Description
We are currently seeking an IT Service Desk Analyst to join our dynamic IT team at Harrods. This role is primarily based at our Thatcham site and involves providing first-line technical support to use
Reference
VAC- 46388
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
PR and Corporate Comms
Contract Type
Permanent
Description
We are seeking a Corporate Partnerships Executive to help grow our co-brand card portfolio and manage strategic corporate partnerships that drive customer acquisition and incremental revenue.About the
Reference
VAC- 46467
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneRead our insights

Teaser
Belonging & InclusionContent Type
NewsPublish date
07/03/2025
Summary
This is her story. This is Jordon. As part of our Pride celebrations, we’re shining a light on Jordon, the Social & Events Lead for Harrods’ LGBTQIA+ Network. She shares her story, who

Teaser
GeneralContent Type
Career StoriesPublish date
06/13/2025
Summary
What happens when a five-year-old joins his dad at work? This year for Father's Day, we invited Leo to spend the day with his dad Conrad, a Working Parents Board Member, asking quest

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/14/2025
Summary
As Mental Health Awareness Week comes to a close, we’re wrapping up our series by spotlighting the final story, Zarah’s. Each interview has been a powerful reminder of how community can sh

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/13/2025
Summary
As part of Mental Health Awareness Week, we’re continuing to spotlight the stories of our colleagues, each one a powerful reminder of how community can shape and support our mental health.

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/12/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Teaser
Belonging & InclusionContent Type
NewsPublish date
05/09/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Teaser
Learning & DevelopmentContent Type
EventsPublish date
04/08/2025
Summary
"We’re proud to celebrate RISE, our learning programme designed to support career growth and development of our colleagues. RISE equips participants with the skills, knowledge, and confide

Teaser
Uniquely YouContent Type
NewsPublish date
04/08/2025
Summary
As the winner of the We Take Pride category at the Harrods Awards for Excellence (HAFE), Geoff Hooton has had his fair share of adventures. From his early days in the Army to his role as t

Teaser
Uniquely YouContent Type
Career StoriesPublish date
04/08/2025
Summary
A native of Venezuela, Analius has lived in London for over 10 years and worked at Harrods for seven of them. We ask her for her current TikTok and TV obsessions, style go-tos and what culin

Teaser
Belonging & InclusionContent Type
EventsPublish date
03/26/2025
Summary
Our Neuroinclusion Network at Harrods was proud to host its inaugural panel discussion in honour of Neurodiversity Celebration Week. Led by our Partnerships Director, Alex Unitt, the pan

Teaser
Our Promise & ValuesContent Type
NewsPublish date
03/26/2025
Summary
WWF Earth Hour 2025 At Harrods, we were proud to take part in WWF Earth Hour on March 22nd, reinforcing our commitment to building a more sustainable future. This year’s theme, “Create

Teaser
Belonging & InclusionContent Type
NewsPublish date
03/26/2025
Summary
At Harrods, giving back to our community is a key part of our ESG strategy. As a founding partner of WEST Youth Zone, we are proud to support their incredible work in empowering
Recently viewed jobs