Online Trade Assistant
- Full Time
- Hammersmith
- eCommerce, Digital and Insights
- Permanent
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We have an exciting opportunity within our Online Trading team for an Online Trade Assistant. This is a great opportunity for an individual looking to grow and learn as you will be supporting with data governance, efficient management of product merchandising, trade reporting, managing stake holder communications and executing trading actions.
About the Role
This role will be accountable for performing regular on-site checks of newly published lines and quality assurance of product imagery and copy. You will be responsible for updating, maintaining and merchandising category pages with the new products that have been published. You will also be supporting brand communications and conducting competitor site reviews.
The Online Trade Assistant will use our UX analytics tool to analyse the customer journey and help the Assistant Trading Manager in actioning changes based on findings. You will be able to use web analytics data from Google Analytics to identify insights and actions from the reports.
About You
You will have excellent organisation skills and great attention to detail. You’ll be a natural analyst with the ability to understand and act from results. You are an individual that remains calm under pressure, with excellent communication skills and the ability to deliver high quality work to tight timescales.
You will also:
- Have excellent Microsoft Excel skills, alongside proficiency in Microsoft Office, including Outlook and Word.
- Have a desire to learn new technologies.
- Be interested in retail and product.
- Knowledge of Google Analytics or similar preferred.
- Have the flexibility and readiness to adapt to changing priorities.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Harrods reserve the right to close applications early if we receive a high number of applications for this role.
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Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
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