Quality Assurance Operative

Our Food and Safety team are now looking for a new Quality Assurance Operative to join their experienced team in our Harrods Knightsbridge production kitchen. 

About the Role 

As a Quality Assurance Operative, you will play a crucial role in ensuring the quality and safety of fresh products delivered to our Knightsbridge receiving bank. Reporting to the Quality Manager, you will monitor and manage the quality of products from reception to end user, ensuring compliance with food safety standards and quality management protocols.

Your key responsibilities will include:

• Operation of the label room, including issuing and checking retail and food to order labels
• Completing inspections for food safety e.g. checking due diligence paperwork for correct completion and accuracy, labelling / traceability, raw material stock control.
• Routiene assurance checks e.g. temperature and tray wash chemical concentration,
• Assisting in customer complaint investigations.
• Maintaining calibrations for temperature probs and scales

The role is full time across 5 days a week that may include weekends, night work, Bank Holidays or Public Holidays as normal days of work. Additionally, extra hours and/or days of work maybe required and therefore, a flexible approach is needed.

About You 

You will be able to demonstrate strong time-management skills and the ability to multitask, you will efficiently handle multiple responsibilities while maintaining meticulous attention to detail in paperwork and stock management. Your flexibility and readiness to adapt to changing priorities ensure you can respond effectively to dynamic situations. With a strong commitment to company values and work ethics, you will uphold high standards and perform your duties with minimal supervision, showcasing your independence and reliability.

You will also have:

• Previous Food Safety experience at QC/QA level in food manufacturing or food service
• Able to build good team working relationships with operations and chefs.
• Excellent time-management skills and the ability and willingness to multi-task.
• Flexibility and readiness to adapt to changing priorities.
• Strong work ethic and unwavering commitment to Harrods values.
• Ability to perform duties effectively with minimum supervision and guidance.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.