Retail Services Associate - Driver

Our comprehensive range of luxury in – store services perfectly complement Harrods’ world – renowned customer service. From effortless valet parting to our iconic safety deposit facilities, each unique service is designed to enhance the shopping experience for our discerning guests.

About the Role

As a Driver in this team you will provide a warm welcome and ensure the process of parking at Harrods is smooth and easy. You will be greeting customers on entry and safely, confidently and efficiently parking their cars while following protocol. On occasion you will also be required to assist with front of house tasks, including some administration and POS transactions.

The role of the Driver in Valet Parking is one of the most unique within Harrods, you are likely to be our customer’s first and last contact on any given visit to the store, so impeccable service is everything. You will work collaboratively with the wider Valet Parking team including hosts and management. This role works in a shift pattern across 7 days.

About Us

Harrods is the world’s leading luxury retail emporium, with a mission to craft magical, memorable experiences for our customers. We set the highest standards and expectations as well as celebrate the talented people who help us maintain them.

About You 

This unique department is looking for someone who can always deliver a quality service. You will be hard-working and able to cope under pressure in a fast-paced environment. You are a friendly person with  an  understanding that every interaction with a customer counts. You have strong team-work capabilities and a quality verbal communicator. You will also be: 

• Over 25 and UK Driving Licence required (for insurance purposes) .

• Hard-working and able to cope under pressure in a fast-paced environment.

• Have demonstrated customer service experience with an understanding that every interaction with a customer counts.

• Experienced driver in a professional setting (preferred).

• Open minded with a can-do attitude with great verbal communication skills.

• Presentable to the highest standard, behaviour and grooming in line with the company’s uniform and dress code.

• Trustworthy and with high levels of integrity and initiative.

Our Promise To You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

For our part, we’ll recognise your ideas with excellent opportunities for long-term career progress, plus a strong package. This includes generous pension and life insurance, staff discounts of up to 33% on Harrods’ products, 22 days’ holiday and your birthday off.  

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods