Transaction Services Manager
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
The Transaction Services Manager will ensure the consistent delivery of exceptional service to the retail team and customers, that achieves business goals within Transaction Services. They will lead the Transaction Services Team and report to the General Manager of Transaction Services.
About the Role
The Transaction Services Manager works cross functionally with other department leaders to provide guidance, influence and support to transactions and issues. This role will work in close alignment with security functions and the anti-money laundering management to ensure adherence to legal governance.
It involves managing a team of assistant managers, translating the business short, medium and long strategy into deliverable objectives. This role will proactively drive and implement the continued growth and development of the service delivered to colleagues and customers.
As a people first leader, you will easily engage with your own team and set objectives to guide strategy, and motivate others to deliver on quality measures and KPI’s to deliver an exceptional customer journey.
You will also:
- Complete AML training and qualification to advance risk management skills and make accountable business decisions
- Have a demonstrated background managing a team of managers
- Have the ability to forge trusting relationships with internal and external stakeholders
- Demonstrate a knowledge of financial safety and anti-money laundering governance
- Be an expert decision maker, confident to assess risk and protect the business in line with financial safety and anti-money laundering governance
Harrods is the world's leading luxury retail emporium, with a mission to craft magical, memorable experiences for our customers. We set the highest standards and expectations as well as celebrate the talented people who help us maintain them.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
For our part, we'll recognise your ideas with excellent opportunities for long-term career progress, plus a strong package. This includes generous pension and life insurance, staff discounts of up to 33% on Harrods' products, 25 days' holiday and your birthday off.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Read our insights
TeaserCity Road (Studio)
Hello! My name is Kim Stuart, I am the Post Production Lead at the Harrods Studio and I have worked at Harrods for 4.5 years. Starting as an Image Coordinator and working my way up
Harrods Management Programme (HMP) "To support colleagues with an aspiration to progress into management roles, we run The Harrods Management Programme (HMP). This is a four-month manag
Reverse Mentoring Last month we wrapped our first-ever reverse mentoring programme: 'Listen'. The purpose of this six-month programme was to connect colleagues, so they could spend time w
#EmbraceEquity This year for International Women's Day, we're shining a light on women from different roles within Harrods. Each share a little bit about their role, and what it means to th
Meet Our Apprentices Here at Harrods, we know how vital career development and learning opportunities are for our colleagues, which is why over the years, our apprenticeship opportunities have
Recently viewed jobs