Customer Insight Manager

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As Mental Health Awareness Week comes to a close, we’re wrapping up our series by spotlighting the final story, Zarah’s. Each interview has been a powerful reminder of how community can shape and support our mental health, and Zarah’s reflection is no exception. Zarah, Enterprise Integrity Control Manager and Vice-Chair of the Mental Wellbeing Network at Harrods, shares a deeply personal journey. From the sudden loss of a close one to finding healing through connection, community, and everyday

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As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and balance in their lives. Today, we’re spotlighting Meg, Food Technologist, who opens up about her mental health journey. From a diagnosis in her teens to the daily habits, therapy, and support systems that keep her grounded today.

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As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and balance in their lives. We sat down with Edward, Photography Manager at Harrods, to talk about how he manages mental well-being in a fast-paced creative environment - and why Saturdays with his kids mean everything.

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As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and balance in their lives. We sat down with Allison, Safe Deposits Manager at Harrods, to talk about how a life-changing diagnosis reshaped her perspective on mental well-being – and why community, faith, and small everyday moments continue to keep her grounded.

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At Harrods, giving back to our community is a key part of our ESG strategy. As a founding partner of WEST Youth Zone, we are proud to support their incredible work in empowering young people and helping them reach their full potential. Through colleague-led fundraising events, charity raffles, and donations to WEST’s Glow and Grow programme, we are committed to making a positive impact.