Demand Planning Manager - Beauty

We’re looking for a Demand Planning Manager to lead forecasting, replenishment, and seasonal planning for our Beauty category on a 6-month fixed term contract.

About the Role

As Demand Planning Manager, you’ll take ownership of demand forecasting and replenishment, ensuring the right stock is available across all channels to meet customer demand. Acting as the subject matter expert, you’ll guide your team, work cross-functionally with supply chain, buying and merchandising, and play a pivotal role in delivering business performance.

Key responsibilities include:

• Overseeing daily activities of the Demand Planning team and providing leadership and guidance.
• Managing demand and replenishment planning processes to optimise stock availability and forecast accuracy.
• Supporting seasonal and promotional planning, ensuring deadlines are met and stock flows seamlessly.
• Liaising with warehouses and supply chain teams to optimise capacity and space allocation.
• Acting as the business expert for forecasting systems, ensuring smooth operations and continuous improvement.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will be a proactive and commercially minded planner, comfortable leading a team and influencing across multiple departments. With strong analytical skills and a structured approach, you’ll thrive in a fast-paced environment where accuracy and foresight are key. You’ll combine technical system knowledge with the ability to collaborate and drive change, ensuring the Beauty category achieves its full potential.

To succeed in this role, you’ll need:

• Proven experience in demand planning, replenishment or merchandise planning within retail or FMCG.
• Strong leadership skills with the ability to coach, develop and inspire a team.
• Excellent analytical skills with advanced Excel/SAP knowledge.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.