Dispatch Operative

Dispatch Operative

Our Dispatch team in Knightsbridge have an exciting opportunity to join their thriving team as a Dispatch Operative.

About the Role

Reporting to the Assistant Manager, the Dispatch Operative will work as part of the Dispatch team to ensure all customer deliveries are received on-time and any queries arising from these deliveries are resolved to the customer’s satisfaction. As well as, ensuring all operational activities and equipment are maintained to a high standard on a daily basis to ensure a first-class delivery service.

Responsibilities may include, assisting with collections from the store for general shopfloor orders and assisting with the Courier Desk and any special taxi deliveries. Ensuring all parcels are packed to a high standard and housekeeping is maintained at all times. As well as, providing the admin team support with any urgent requests.

This position works varied shifts between 6.30am and 9pm across any 5 of 7 days a week with regular weekend work.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will have excellent time-management skills and the ability and willingness to multi-task. Additionally, you will be a confident communicator, and you will be able to perform duties effectively with minimum supervision and guidance. Ideally, you will have great attention to detail whilst working under tight deadlines and you will have the specialist expertise and skills and use them to perform the job well.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods