Front of House Receptionist

Drybar at H beauty Bristol is looking to hire a passionate Front of House Receptionist to join the team! 

Exclusive to Harrods and H beauty, Drybar offers an elevated blow-dry experience for every occasion. 

The Front of House Receptionist is responsible for providing excellent front of house client experiences, facilitating salon flow, and reporting daily sales results while contributing to the success of the team and the salon.

About us 

H beauty Bristol will bring more magic, innovation, and theatre to the beauty market. We ask you to believe in the Art of the Possible, to challenge the conventional view of what is possible and turn delivery into an art form. Our brand needs us to be Masters of Luxury, Experts of Exceptional and Creators of Magic. As brands are made by people, we all have a key role to play. 

About you 

• You will lead client experience from check-in to check-out, ensuring that Drybar standards are always upheld. You will also have experience in cash handling and operating point of sale system (POS).  
• You can adopt and maintain a positive and friendly attitude towards all clients, whilst being supportive to all stylists to ensure high standard of customer satisfaction. 
• You will advise all clients of all services and products available between visits, ensure client records are maintained and have excellent client rapport – ability to effectively advise on treatments for a client in the correct order to partake of multiple services in tandem.

You'll also have -

• Proficient in appointment management with an ability to multitask IT systems with complete accuracy. 
• A minimum of 12 months of experience in a like for like establishment; Spa, Salon, Health Club. 
• Efficient knowledge of industry standard software, (Booker, Pabau & Core by Premier).

About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our promise to you 

Help us make the impossible possible for our customers and we will do something remarkable for you. As well as offering a friendly, secure environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

On top of this, you will receive an impressive set of benefits, including 22 days holiday (with your birthday off too), great in-store discounts, a generous pension scheme and a culture of recognition which celebrates and rewards individual achievement.

Uniquely You 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about our people, our culture, and careers opportunities search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram, @togetherharrods