Harrods H Beauty - Store Manager (Bristol)

Store Manager

We are launching a new ‘H Beauty’ store in Bristol, bringing more magic, innovation and theatre to the beauty market. With H Beauty Bristol, we will meet a demand from beauty customers for experiential retail that allows them to creatively engage with and learn more about the beauty products they are purchasing, while enjoying a fun and creative retail environment. H beauty Bristol will be the fourth of its kind alongside H Beauty Lakeside, Milton Keynes and Edinburgh.

To help us successfully launch our new location, we are looking for an experienced Store Manager to help us bring the magic of Harrods to life. As a store manager, you will be responsible for delivering and driving the H Beauty strategy. Through strong leadership and commercial acumen, you will be accountable for ensuring that the highest standards are attained throughout the operation; with effective management of both internal and external stakeholders, customer relationship management and team development whilst being an ambassador for the Harrods brand.

Responsibilities

With your energy and experience as a senior retail manager, you will thrive in this brand-new concept for Harrods; it’s important you can make a quick impact. Being a masterful communicator, you will establish fast and strong relationships with other functions across the business as well as our Knightsbridge store and concessions partners. Your responsibilities will include:

Accountable for owning and driving store performance to exceed business expectations.

Develop and implement a clear sales and service strategy for the store ensuring alignment with the Retail and Buying strategy.

Responsible for the effective recruitment and on boarding of team members

Accountable for initiating and completing all people management procedures in line with Harrods policies.

Manage the relationship with concessions and work with the Buying Teams to maximise concession sales within the area

Accountable for the full P&L of the store, working to ensure budgets are met and profits are maximised. 

About you

We believe that inspired, empowered leaders can work wonders. They support our vision to not only drive new revenues, but bring the Harrods story, experience, values and magic to new customers. So, we give our Store Managers the freedom, training and full support to develop and implement a clear sales and service strategy for the store and help to bring our vision alive through your team.

Amongst the qualities that make you shine are:

• Experience of managing headcounts of 80+
• Strong retail management background
• Passion for beauty
• Exposure to having managed teams of managers

Our promise to you

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself. We will support you with all the training you need to achieve your career aspirations and you can also look forward to a package of benefits to compete with the best. 

What next?

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram