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HR Operations Manager

  • Department: Human Resources
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 31774

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Our mission is to deliver first-class HR service to both the internal and HR stakeholders. Looking to drive continuous improvements and efficiencies ensuring that we have our employees at the centre of all that we do.  

About you

As the HR Operations Manager you will be responsible for leading the development and execution of a global strategy supported by a scalable, efficient and appropriately flexible team.

You will bring an In-depth understanding of running a HR Operations Shared Service, with a strong customer service ethos.

This role requires you Skilled influencer at all levels, both internally and externally. Able to develop good collaborative relationships across the business. A self-starter, decisive and resilient, able to respond and adapt to a demanding and dynamic environment.

What to expect

This is a newly created role with in the Human Resources team to shape, build and deliver an operating model for our HR systems and HR Service Delivery team that will provide flexibility in how the HR service is delivered to the business.

We are brought together by one clear purpose ‘The Art of the Possible’. Our team are together making the impossible, possible by creating magic to our customers and employees across all areas in the business.

What is important?

Our team believe in hard work. We celebrate each other’s success and are always honest with each other. When we work together we are unstoppable. We’re leading the way with making anything possible and we will need someone who shares the same values and will do raise the bar on delivering excellence for our employees. Together we are one.

In return for your hard work and dedication, we offer the following benefits:

  • Generous store discount - up to 33% off in-store.
  • 34 days holiday pay Inc. Bank Holidays and a birthday holiday
  • Access to our employee only GP, dry cleaners and pharmacy
  • A fast-paced and exciting working environment
  • Career development and training opportunities

Our promise to you

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always strive to succeed. This passion and determination is what sets us apart. We are proud to be a place where being yourself is embraced and recognised.

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