Maintenance Technician

Our Maintenance team are now looking for a Maintenance Technician to help keep our Knightsbridge store operating at the highest standard. You will play a key role in ensuring our estate is maintained beautifully and efficiently, supporting the unique environment our colleagues and customers enjoy every day. 

About the Role 

In this role you will be responsible for carrying out both planned and reactive maintenance across our estate. You will support the Maintenance Supervisor and wider team, ensuring our store is safe, functional, and presented to the highest standards. From carpentry and joinery to a range of fabric trades, you will provide hands-on expertise that helps us deliver excellence behind the scenes. This is an exciting opportunity to advance your career, with access to professional development courses.  

Day-to-day, you will: 

• Carry out reactive and planned preventative maintenance tasks to agreed standards. 

• Prioritise urgent works that impact health and safety, operational stability, and brand reputation. 

• Support minor projects as directed by the Maintenance Supervisor or Manager. 

• Liaise with colleagues across other trades to ensure work is well coordinated. 

• Monitor and support external contractors where required. 

• Maintain accurate updates using the Planon CAFM system. 

This is a physically active role, averaging 25,000 steps a day. You will work a 44-hour, 4 on 4 off shift pattern (7:30am to 7:30pm). There are also opportunities for overtime at a rate of 1.5 x. 

Harrods offers a range of company-wide benefits including subsidised medical and dental cover, discounted gym membership, and more. 

About You 

You will be a hands-on and adaptable technician who takes pride in your craft. With a strong foundation in carpentry and joinery, you will also bring experience across a range of fabric trades. Self-motivated and reliable, you thrive in a fast-paced environment and can work independently while being a supportive team player. 

You will also have: 

• A minimum City and Guilds qualification in Carpentry and Joinery. 

• Experience in all aspects of carpentry and joinery. 

• Secondary skills in painting, decorating, tiling, roof repairs, flooring, or locksmith tasks. 

• Knowledge of relevant BS standards and regulations. 

• The ability to use good judgement under pressure and adapt quickly. 

• Enjoy working within a team and are a strong team player. 

Qualifications such as IOSH, IPAF, or PASMA would be an advantage, and we offer training and development opportunities for the right candidate. 

About Us 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. 

Our Promise to You 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.  

Uniquely You  

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.  

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.