Restaurant Sales & Events Coordinator

Here at Harrods, we currently house more celebrity chefs, and exclusive dining brands than any other location in the UK. Through our Front of House staff, we drive ourselves and inspire others to always push for more and to create moments of magic for our customers.

We are looking for a Restaurant Sales & Events Coordinator to join a passionate, supportive and dynamic Restaurants Sales & Events team.

About the Role

This role will sit within the Restaurants Commercial team and support the Restaurants business development, partnerships and events functions with admin support, reporting, platform roll out, software management and other tasks that arise from the senior team.

The Restaurants Sales & Events Coordinator role will be directly responsible for managing key stakeholders and the workloads required for their area, managing processes and outputs with recommendations to meet work load demand across the Commercial Team. 

On a day to day basis, this will include responsibilities such as pulling sales reports and figures, attending meetings and notetaking, liaising with partnered stakeholders to obtain data, collating information, supporting on admin requests, creating and presenting ad hoc reports at the request of stakeholders, support in platform deployments and back end processes.  

About You

You’ll be a team player and highly organised and service-minded. You’ll have previous experience in a similar events coordinator role, ideally within a luxurious hotel or high end restaurant. For this role, you will be naturally inquisitive and strive to innovate processes for optimal performance. You’ll need to be a people person with great communication skills, as building relationships across our business is key to success in this role. 

More specifically, this role requires: 

• Good attention to detail which will be evident through paperwork completed, organisation of department and accurate reporting.
• Excellent time-management skills and the ability and willingness to multi-task.
• Excellent organisational skills with a clear understanding of logistics and running events from an operational viewpoint.
• Flexibility and readiness to adapt to changing priorities.
• Good PC and software literacy (Word, Excel, Sevenrooms, OpenScape and more).

About Us

As the world’s leading luxury retail emporium, we make the impossible possible, and our hospitality offer is evolving and expanding rapidly across our stores. We are a welcoming and close-knit family who are passionate about food and beverage, and aim to create magic and memorable experiences for every customer, every day.

Our Promise to You 

Our standards and expectations are high, but it also means you’ll have the satisfaction of helping to create a uniquely magical experience. Since Harrods conception over 170 years ago, our Food and Beverage Team has grown to over 400, and this couldn’t have been done without placing our value in our workforce.

In joining the Harrods Team, you will receive:

• Competitive salary plus benefits.
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise.
• Great career opportunities in multiple locations around the UK and going international.
• This role offers the opportunity to build your expertise in numerous different industries, and grow an exciting career within Harrods.
• Staff Canteen.
• Up to 30 days’ annual leave (including Bank holidays) + your birthday off.
• Up to 33% Harrods discount.

Uniquely You 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods