Restaurants Head Sommelier

We are now looking for a Restaurant Head Sommelier to join our Front  of House team here at Harrods to elevate the dining experience within our restaurants.

Here at Harrods, we currently house more celebrity chefs, and exclusive dining brands than any other location in the UK. Through our Front of House staff, we drive ourselves and inspire others to always push for more and to create moments of magic for our customers.
  
About the Role
 
Reporting into the Bar & Beverage Operations Manager, the Restaurant Head Sommelier will craft a diverse and exceptional wine and sake program. Proven leadership in a sommelier role that inspires excellence in your team. 
 
The role will drive the commercial outputs across the business area to deliver on both budgets and guests experience. You will have a huge focus on operational excellence as the roles key attributes are delivering a world class wine experience through the set-up, availability and delivery of a best in class wine offering.
 
About You
 
You will have previous experience of working within world leading or exceptional dining environments managing waiting teams, operating at the highest standard and embedding the right frameworks and training opportunities to enable success throughout your teams. You will take pride in keeping up to speed with the industry, consumer trends and innovation in the market to remain at the forefront of the category.
 
You also understand and undertake day to day operational expectations around H&S, NPS, wastage maintenance and reporting, staff coverage, cash handling procedures and are able to identify & create sales activity for your team through the implementation of upselling programs and incentives. 

You will bring with you a passion and enthusiasm for working within hospitality and you demonstrate this through your communication – you lead by example
 
Our Promise to You
 
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 
 
In joining the Harrods team, you will receive:  
 
A competitive salary package

• Set contracted hours: Full time role, 39 hours, 5 days a week – paid additional working hours at an overtime rate of 1.5 p/h 
• Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise 
• Staff Canteen 
• Up to 30 days’ annual leave (including Bank holidays) + your birthday off
• Up to 33% Harrods discount

 
Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods