Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You take pride in the work that you do. You are highly organised and a clear communicator. Customer satisfaction is at the heart of everything you do.
What to Expect
This role is to support the retail operations team where you will be based in the offices located in Knightsbridge. You will be the first point of contact for when anyone reaches the retail operations floor. For us it’s really important to have a genuine approach and make sure all enquiries are looked after and responded to.
You will be composed, warm and friendly with excellent organisational skills, proactive and capable of working with incomplete information, but also possess team work skills as this will be a key part of your role within Retail Operations.
What is important?
Our team believe in working together to exceed. We are a close team who always come into work with a smiling face! We are proud to work for Harrods and we can build strong relationships with those who regularly use our valet parking service.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself