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Retail

Retail


Our purpose as a Retail team is to deliver exceptional sales through exceptional experience and exceptional service. We focus on offering world-class assistance on an incredibly diverse product range and relish in the fact that our offering is often exclusive.  

We’re world-famous for offering the highest possible standards of customer service and experience; yet our customers’ expectations are continually evolving. Maintaining a customer-centric approach ensures we are always relevant in a constantly changing world. The phenomenal combined effort of all our sales teams is key to our success and at the heart of this are our customers.

This is why we invest in our sales teams as we want everyone to enjoy their job and the benefits of working within such a big retail community so they keep exceeding the expectations of our customers. From the training we do with Managers, to career development opportunities, as well as many social and team activities to build relationships that really make working here a lot of fun, we reward those who go the extra mile to ensure the highest standards of presentation, behaviour and environment on the shop floor.


Latest jobs

People Stories
Being nice is good for your soul
Being nice is good for your soul
Enrico is the perfect example of delivering exceptional service. He will go...
A magical evening
A magical evening
We recognised our top sales associates from across the business who exceed ...
32 years on
32 years on
Here it is, 60 seconds with our Sales Associate Noori who has been with Har...
Six-week contract? More like 18 years
Six-week contract? More like 18 years
I remember my first day at Harrods, I joined on a six-week contract, and 18...

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