Concession Data Analyst

The Concession Data Analyst will be responsible for on-boarding concession partners onto the Harrods data system as well as overseeing the day-to-day business as usual tasks. You will be the go-to technical contact for a selection of external brands and will be expected to communicate and provide on-boarding progress updates to key stakeholders.

You will have a direct report from a Concession Data Administrator, who will manage the business-as-usual day to day and also provide ad hoc support to you as the analyst. You will actively work with brands to problem solve to ensure as a business we do all that we can to successfully on-board brands onto our systems. The role offers the opportunity to work directly with a variety of luxury brands as well as other key business areas such as Buying, Operations and the Online trading team.

About Us

Harrods’ IT comprises of a broad and tailored offering to support out our luxury store in Knightsbridge, London and our Harrods.com website, as well as our wider Retail, Sales, Buying, Distribution, Fulfilment and Corporate functions. Our IT offering is supported by a mix of in-house technology and 3rd party partnerships, our success if defined by our integrated and united approach to a full IT operation.

About You

You must have previous experience within a Data Analyst position, ideally with a retail background but this is not essential. Experience of vendor management would also be beneficial. Strong PC literacy is a key requirement, including proficiency in Word, Excel and SAP. You will need to have excellent interpersonal and communication skills as you will need to build strong relationships across the business with key touch point teams such as IT, Buying, Merchandising, Operations, Online Trade, Retail and Legal. We will need someone with flexibility and readiness to adapt to changing priorities. You must have the ability to perform duties effectively with minimum supervision and guidance.

Our Promise to You

No one gets slotted into a box at Harrods. We will encourage you to be yourself and bring your whole personality to work. Then, together, we will find new ways to delight customers, bringing them luxury experiences that redefine the art of what is possible.

More immediately, you will benefit from an excellent benefits package, including a company pension, 25 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook, or Instagram.