Data Analyst

On-Boarding Data Management

• Work to target on-board timelines set by the on-boarding manager and support brands through the process of integrating their data with Harrods
• Clearly communicate Harrods data expectations of the brands and support brands through the process of on-boarding by testing and feeding back issues in a clear and concise manner
• Communicate any setbacks and challenges to on-boarding manager and oversee project timeline expectations
• Delegate workflow based on priorities to Concession data administrator
• Ensure the data provided by concessions is in line with Harrods requirements and challenge concessions to meet the needs of the Harrods model
• Build robust brand relationships, targeting relevant IT support contacts on the brands side
• Feedback on capacity to onboarding manager to ensure realistic onboarding targets are set and can be achieved
• Train Concession Data administrator on key onboarding tasks
• Maintain and update Concession Onboarding tracker
• Support with Brand Partner E-Concession onboards, key tasks will include supporting on initial data mapping and BAU updates to mapping and data

Business as Usual Tasks

• Support with price change management around each sale period
• Support with ad hoc concession deliveries into the warehouse
• Manage new data, stock and price files from your allocated vendors
• Support merchandise data team with any online publishing data related issues for concession articles
• Oversee the maintenance and update of concession master data
• Work with external web support team on any concession .com publishing challenges

Relationships

• Build robust brand relationships, targeting relevant IT support contacts on the brands side
• Build strong relationships across the business with key touch point teams such as IT, Buying, Merchandising, Operations, Online Trade, Retail and Legal
• Share workflows and challenges with your immediate team to ensure the team in totality are working towards the same goal

Data Exchange Management

• Track and report on the accuracy of concession data and success of file exchange
• Organise meetings with concession brands on a quarterly basis to review issues in the day-to-day exchange of all data files including new product creation, stock and price
• Proactively review ways of working to ensure the concession data model is the most efficient
• Support with Brand Partner E-Concession on b

Team Management & Development

• Manage and develop Concession Data administrator
• Support the business teams on understanding how the concession data model operates
• Maintain and update “how to” documents for the business to support training sessions
• Ensure that a “problem solving” culture exists within the team, focused on optimising performance based on operational streamlining and process efficiency