Digital Media Manager

We are looking for a Digital Media Manager to join our Partnerships team here at Harrods. You will be ideating and driving forward innovative and data-led solutions for Harrods brand partners.

About the Role

As the Digital Media Manager, you will be working with the General Manager to develop and improve digital retail media strategies and opportunities. You will play an integral part in shaping Harrods’ digital media strategy, using you knowledge to help develop opportunities for brand partners to use our data in results-driven campaigns.

You will be proactively seeking out information that will help inform our retail media development strategy from specialist events and materials. You will be assisting on digital proposals and media sales pitches, ensuring that all activity is consistent with the Harrods brand values and are commercially viable.

You will also:

• Analyse campaign data and learnings to improve process and strategy.
• Provide expertise and guidance to the sales teams to enable their digital pitches.
• Work with internal stakeholders to align media strategies with wider Harrods marketing plans and customer strategy.
• Be an ambassador of the Harrods brand.

Weekend and evening working may be required.

About You

You will have a diverse background and a deep understanding of the ever-evolving landscape of brand and retail dynamics in the digital sphere. You will have a strong understanding of brand strategies and objectives to develop programmes that stand out as best in class retail media solutions.

The ideal candidate will:

• Be experienced with advanced digital media buying techniques and an understanding of how brands navigate and leverage digital channels.
• Have prior experience working with prominent retailers, specifically with robust rewards programs, is highly desirable.
• Experience of working within an agency environment is advantageous.
• Have an appreciation for the value of data in informing marketing decisions and driving business outcomes, being familiar with data analytics tools.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods