H Beauty Retail Admin Assistant

We are recruiting for a Retail Admin Assistant to join our H Beauty Team on a Permanent Contract.

About the Role

As a Retail Admin Assistant, you will working closely and being a point of contact with key internal stakeholders across the business which include our Buying, Merchandising, Retail and Distribution teams, as well as external brand partners. Administrative support will be a regular responsibility, coupled with operating a triage service for all queries and provide solutions and answers in a timely manner.  

Your duties also include:

• Passing on more complex queries to the relevant people/department.
• Seeking feedback regarding stock issues and customer comments from H Beauty retail and management teams.
• Ordering and chasing testers
• Setting up training queries at are Retail Lead.
• Attending weekly meetings with Retail Managers, Stock Controllers and all appropriate internal teams.

About You

You will be a confident administrator, and proactive problem solver with a solution-orientated mentality in the way you work. You will be flexible and ready to adapt to changing priorities, and assured in being able to manage multiple tasks and stakeholder communications in a fast paced environment.

Relying on your strong interpersonal skills, you would have demonstrated strong relationship building and maintenance throughout your career, with both internal teams and external stakeholders on a regular basis.

You will also:

• Be strong and clear communicator
• Have strong competency in using Microsoft Excel
• Possess great attention to detail and accuracy
• A passion for Buying
• Have exposure within Beauty Buying, Merchandising or Retail Administration

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, eligibility for a competitive bonus, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods