Lettings Assistant

Our Harrods Estate team are currently seeking an experienced Lettings Assistant to join them on a permanent basis in our Knightsbridge office.

As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join the Harrods Team. Whether you’re a recent school, college or university leaver, or you’re looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

This is an excellent opportunity to work with one of central London’s most exclusive estate agents with a globally recognised brand. As an expert in the Lettings industry, you will be highly organised, self-motivated and maintain an outstanding professional and customer-service focused approach at all times.

About the Role

In this multi-functional role, you will be responsible for supporting the negotiators with new tenancy paperwork, in addition to being involved with the short and long term letting processes. Dealing with applicants and landlords, property marketing, conducting viewings and converting them to new tenancies, contacting landlords for market appraisals, supporting the Lettings Co-ordinator along with other general office administration.

You will also:

• Action new tenancy progression including the preparation of tenancy agreements, arranging & finalising tenancy files, gathering all relevant paperwork relating to the tenancy such as gas safety certificates, EICRs, EPC’s etc, deposit registration ensuring we remain compliant with all legal requirements and legislation.
• Conduct Right to Rent and follow up Right to Rent checks.
• Support the Lettings Co-Ordinator with AML compliance, renewals and terminations processes.
• Upload property details onto Reapit, arrange photography, floorplans, window cards, EPC’s and compiling brochures.
• Update property availability and featuring properties on the various portals (Rightmove, Zoopla etc).
• Convert market appraisals into new instructions to grow our market share.
• Convert as many viewings as possible into new tenancies for the office to achieve its yearly target.
• Assist with the smooth running of the office and all operational systems.

About You

You will have exceptional communication and customer service skills, along with paying meticulous attention to detail while also having the ability to multitask.

You will also have:

• Proficient use of Word Excel and Outlook – Reapit is desirable.
• Extensive knowledge of Prime Central London and especially in the RBK&C lettings market.
• Strong knowledge of letting legislation and ideally ARLA qualified.
• Ability to work as a team player for the benefit of the entire office.
• Two years’ experience in letting properties in Central London and tenancy progression.
• Experience in dealing with high-net worth individuals, tenancy agreements and all relevant paperwork.
• Outstanding influencing and networking skills.

About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you’ll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods