Online Concessions Assistant Manager
- Full Time
- Hammersmith
- eCommerce, Digital and Insights
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Do you have online administration experience, keen to step up into a broader role for our prestigious online brand?
About the Role
We’re looking for someone to join the online concessions team, able to manage the onboarding and operational management of concession brands on Harrods.com.
This is a great chance to step into a people management position, overseeing the daily tasks of two coordinators.
You will support the Concession Manager on business projects, share the divisional strategy amongst partnering teams and monitor and revise online publishing processes. You will support the management of new concession on-boarding processes for the Harrods Store and e-concession model, including working directly with the Concession Manager and the Concession brands. You will develop yourself to understand the digital systems and be able to educate the team to resolve issues. You will ensure launches are tracked and dates are met, working closely with Studio teams to ensure products are launching within the agreed SLAs and own the Seasonal and Production trackers.
You will use your stakeholder management skills to build relationships internally; partnering the Online Assistant Trade Managers, Trading Teams and Buying & Merchandising functions, you will ultimately optimise the online operational trading of existing Concession brands and processes. and develop your project management capability.
Your strengths will lay in the commercial understanding and the power of fast movement, and you will want to discover better end to end production processes.
In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
About You
- You are detail-oriented, organised, proud of your proactive nature, with strong commercial awareness
- You are customer-focused with a keen interest in retail
- Brand and industry knowledge of current activity, trends and positioning is desirable
- You are analytical and able to prioritise in a very fast-paced environment
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our promise to you
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Permanent
Description
We are looking for an Online Commercial Planner to join our Digital Trade team here at Harrods. You will be responsible for maintaining accurate forecasts across key online metrics, particularly Sales
Reference
VAC- 46965
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdRead our insights

Teaser
In StoreContent Type
Career StoriesPublish date
07/08/2025
Summary
At Harrods, it’s the people who bring our store to life. We’re not just a department store; we’re a destination where world-class brands, experiences, and services come together, from fashion an

Content Type
NewsPublish date
07/03/2025
Summary
This is her story. This is Jordon. As part of our Pride celebrations, we’re shining a light on Jordon, the Social & Events Lead for Harrods’ LGBTQIA+ Network. She shares her story, who

Teaser
GeneralContent Type
Career StoriesPublish date
06/13/2025
Summary
What happens when a five-year-old joins his dad at work? This year for Father's Day, we invited Leo to spend the day with his dad Conrad, a Working Parents Board Member, asking quest

Content Type
NewsPublish date
05/14/2025
Summary
As Mental Health Awareness Week comes to a close, we’re wrapping up our series by spotlighting the final story, Zarah’s. Each interview has been a powerful reminder of how community can sh

Content Type
NewsPublish date
05/13/2025
Summary
As part of Mental Health Awareness Week, we’re continuing to spotlight the stories of our colleagues, each one a powerful reminder of how community can shape and support our mental health.

Content Type
NewsPublish date
05/12/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Content Type
NewsPublish date
05/09/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Teaser
Learning & DevelopmentContent Type
EventsPublish date
04/08/2025
Summary
"We’re proud to celebrate RISE, our learning programme designed to support career growth and development of our colleagues. RISE equips participants with the skills, knowledge, and confide

Teaser
GeneralContent Type
NewsPublish date
04/08/2025
Summary
As the winner of the We Take Pride category at the Harrods Awards for Excellence (HAFE), Geoff Hooton has had his fair share of adventures. From his early days in the Army to his role as t

Teaser
Early CareersContent Type
Career StoriesPublish date
04/08/2025
Summary
A native of Venezuela, Analius has lived in London for over 10 years and worked at Harrods for seven of them. We ask her for her current TikTok and TV obsessions, style go-tos and what culin

Content Type
EventsPublish date
03/26/2025
Summary
Our Neuroinclusion Network at Harrods was proud to host its inaugural panel discussion in honour of Neurodiversity Celebration Week. Led by our Partnerships Director, Alex Unitt, the pan

Teaser
GeneralContent Type
NewsPublish date
03/26/2025
Summary
WWF Earth Hour 2025 At Harrods, we were proud to take part in WWF Earth Hour on March 22nd, reinforcing our commitment to building a more sustainable future. This year’s theme, “Create
Recently viewed jobs