Performance Marketing Manager
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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You must be analytical and commercially minded, always looking to improve share of voice against key audiences in the most efficient and effective way. Along with having a true passion for the digital industry, you will keep up to date with industry trends, identifying best practice and innovation in the digital and retail space to improve customer acquisition and retention
What to Expect
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The Performance Marketing Manager will be responsible for managing Affiliates, Paid Search and SEO for Harrods, driving incremental growth globally through effective multi-channel optimisation.
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You will drive towards commercial success for Harrods, through the use of channel strategy management, as well as an agency.
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The role is focused on channel and platform strategy and management with the support of their team and agency to drive towards commercial success for Harrods
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You will support and develop your direct report and be part of their development
- Support the Digital Marketing Manager and Head of Performance Marketing; sharing channel insight and key actions throughout the year
- Sharing knowledge with wider business, ensuring everyone understands how the channel strategy supports trade and what facilitators are needed to deliver the strategy i.e. content and IT
What is important?
Organisation is so important to our team; we are expected to be consistent and accurate. The wider business is reliant on us for their needs. Our team is approachable and efficient – we need someone who shares our values and understands the importance of our place in the business. Sometimes we are very busy; our team shares the load, supports each other and wins as a team. We set deadlines, we hit those deadlines.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
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Anything is Possible
At Harrods, our mission is to make Anything Possible. The spirit of Anything is Possible and the equity of the Harrods brand is not purely released through how we advertise and market to our customers.
Moreover, it is rooted in the lived experience of our customers delivered every day by our colleagues.
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